On December 10, 2025, I purchased a Columbia Men’s Outdoor Polar Fleece Jacket (5170 Winter Pass Reversible Fleece, model 2135651397) from the Jepublic Outlet Center İzmit store. Despite using the product for only a short time, I noticed defects on it and returned it to the store.
When I brought the product back, I requested an exchange. The item was sent for inspection, but my exchange request was denied after the review. When I followed up with the store, I was told that I could file a claim with the Consumer Arbitration Committee if I wanted a refund. I paid approximately $250 for this product, and I do not accept the rejection of my exchange request despite the defects that I believe are related to manufacturing.
I request that the product be evaluated as defective and that I be provided with either a full refund or a replacement with the same model in proper condition.
On February 14, 2026, I purchased a Columbia Arctic Crest Down Jacket (model code 2088781429, WO5258, blue color, size XL) from the Columbia store at Samsun Piazza Mall. As someone who has been using Columbia products for a long time, I wore the jacket only under normal conditions, yet stitching fai...
I purchased a jacket from the Columbia Marmara Park (Con-Teks) store for ₺12,600 on December 29, 2024. Within 15 days, it started shedding goose feathers from six or seven tiny pinhead-sized holes. When I showed this to the store manager, they confirmed the issue and said it would likely be replaced...
On February 15, 2026, I purchased a Columbia Delta Ridge II Down Jacket (model WO8412) from the Columbia store at StarCity Mall in Yenibosna, Istanbul, for approximately $231 at the current exchange rate. After wearing the jacket only three times in total, I noticed feathers starting to come out thr...
I purchased a Columbia WL9843 Bugaboo III Fleece jacket (colour code 629 / pink) from the Columbia store in Maltepe Park Shopping Mall on 31 March 2025. Although I wore the jacket only 3–4 times, all the Velcro fasteners started sticking to the fabric, irritating it and causing pilling, which is not...
I purchased a waterproof Columbia ski jacket, expecting high quality. Since it’s a light-colored jacket, I followed the care instructions exactly and washed it after about a month. However, after washing, the fabric bunched up inside, causing visible deformities. I took it back to the store for an ...
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