I purchased a ClarityCheck plan and don’t see any improvements, how can I request a refund?

When you purchase a plan on ClarityCheck and don’t see improvements, the most effective step is to request a refund and keep evidence of each action to avoid delays.

• Call their international customer service at +1 800 498 8864 (in English) to request a case number and resolution timeframe.

• Keep screenshots of all interactions, including lack of replies, in case you need to escalate the issue with your bank or a mediator.

• If you don’t receive confirmation within 7 days, contact your bank to initiate a chargeback for services not provided.

❗ If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.