I’ve been a long-time user of the inDrive app, but I’m beyond frustrated with how much the platform has deteriorated ever since it became more popular. What made inDrive unique—and actually fair—was that passengers and drivers could agree on a price before the ride. This allowed us to negotiate fare...
On May 9th, I took a ride in Panama City using the inDrive app. The fare was $7.80, and I paid the driver $20 in cash. However, instead of giving me back my $12.20 in change, the driver quickly drove off before I could say anything. This is completely unacceptable and feels like outright theft. The...
I'm really not happy with the inDrive App because it gives wrong arriving times and has an unfair complaint process. The app said the driver would be here in three minutes, so I quickly got ready. After just one minute, the driver left and reported me, which caused me a lot of stress and trouble. If...
I recently used the inDrive app for a taxi ride, and the initial fare was listed at 280₺. Once we reached my destination, the app showed a final charge of 243₺, which seemed reasonable. However, inDrive still billed me the original 280₺, then claimed there was an extra fee because I chose to pay by ...
I am beyond frustrated with inDrive! My account was blocked just because I requested the correct fare from a passenger. The most ridiculous part? I was never even informed about the suspension beforehand! When I checked the reason, the system claimed that drivers "cannot charge passengers extra beyo...
I booked a ride with inDrive, clearly informing the driver from the start that we had a device to transport, which was small enough to fit in the car. It was urgent, and we needed to get it to another location as soon as possible. The app showed a 7-minute arrival time, but the driver took 18 minut...
I downloaded the inDrive app and booked a ride, only to wait 10 minutes for the driver to arrive. Just one minute before pickup, the driver canceled the ride without any explanation. There was no way to contact customer support or speak to an actual representative about this issue. The lack of acco...
I canceled a ride on inDrive about 10 minutes ago, but when I requested another car, the same driver appeared again. Not only did he accept my request a second time, but he also sent me an inappropriate message. This is completely unacceptable! Why is a driver who was already canceled able to take m...
I used the inDrive taxi app to request a ride on a route I frequently take. The normal fare is ₺280, but I was in a hurry and accepted the driver’s ₺390 offer via POS payment. However, the driver took a longer route and, near the destination, told me, "It gets too complicated from here, so walk the ...
