Even though I did not give any clear consent for a membership or payment through Claritycheck, a high membership fee was charged to my credit card. I opened my account by phone on January 8, 2026, at 8:21 AM and used the platform only once to look up a person’s phone number. At that time, I was asked to pay a much lower fee of approximately $3, and I definitely did not approve a high charge of $45.
Despite this, my Garanti Bank credit card statement shows a charge from “Claritycheck” in the amount of $45 (billed in dollars) on January 15, 2026, at 8:33 AM. After noticing this charge, I logged into the website and canceled my membership. Even though I only accessed the platform once and did not initiate any ongoing membership or subscription afterward, this fee was still charged to my card.
As soon as I discovered the charge, I requested the cancellation of my membership and any related subscriptions. However, I have not received any response to date, and I have been unable to reach customer service. This is the first time I have experienced such a situation, and it has caused both financial harm and a serious loss of trust.
I am requesting that the $45 charged to my Garanti Bank credit card without my knowledge or consent be refunded immediately and that any memberships or subscriptions opened in my name be fully and permanently canceled.
On October 28, 2025, even though I created an account on the Clarity Check platform only once, a $31 membership fee was charged to my credit card without my consent. I did not approve any membership or payment, and I received no notification about this charge. I created my account on my phone and us...
On October 21, even though I only created an account on the Clarity Check platform, a $30 membership fee was charged to my credit card without my consent. I did not approve any membership or payment, and no notification was provided to me. I created my account through my phone. After noticing the ch...
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