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Complaints

173 complaints
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3

Citroën C5 Aircross Electric Traction System Failed at 850 km

Ercan
Ercan
January 17 3:13 PM72

On December 27, 2025, I took delivery of my brand-new Citroën New C5 Aircross Max package, which is only 3 weeks old and...

Citroën C5 Aircross Electric Traction System Failed at 850 km
Citroën C5 Aircross Electric Traction System Failed at 850 km
Citroën C5 Aircross Electric Traction System Failed at 850 km
1

Citroen C4 X Zero Km Delivered Defective - Compensation Denied

Birol
Birol
January 15 2:59 PM75

On 06 November 2025, I purchased a brand new Citroën C4 X from Citroën Alpata, paying a total of ₺1,720,000 via EFT. Fro...

Citroen C4 X Zero Km Delivered Defective - Compensation Denied
Citroen C4 X Zero Km Delivered Defective - Compensation Denied
Citroen C4 X Zero Km Delivered Defective - Compensation Denied
Citroen C4 X Zero Km Delivered Defective - Compensation Denied
+4
1

Brand-New Citroën C4 X Defect Found at Delivery

Tuncay
Tuncay
January 8 7:36 PM94

On January 8, 2026, I purchased a brand-new Citroën C4 X at the Mar Citroën dealership in Eyüp, Istanbul, and completed ...

Brand-New Citroën C4 X Defect Found at Delivery
1

Citroën C4X Stuck in Service for Months Due to Parts Shortage

Serkan
Serkan
January 6 10:09 PM50

My Citroën C4X has been waiting at the Erdemir authorized service center in Esenyurt, Istanbul, since November 2023 due ...

Citroën C4X Stuck in Service for Months Due to Parts Shortage
1

Complaint Regarding Defective Citroën ë‑C4 X Vehicle Sale and Financial Loss

Onur
Onur
December 20, 2025 2:22 PM34

I purchased a Citroën ë‑C4 X 115 kW (Long Range) Shine Bold on 30 November 2023 from the authorized dealer Öztek Otomoti...

Complaint Regarding Defective Citroën ë‑C4 X Vehicle Sale and Financial Loss
Complaint Regarding Defective Citroën ë‑C4 X Vehicle Sale and Financial Loss
1

Citroen E-C3 Aircross Delivered With Faulty Heating - Long Repair Delay

Şerif
Şerif
December 5, 2025 1:45 PM68

I purchased a brand-new Citroen e-C3 Aircross from Citroen Otosay on 18 November 2025, with a total payment of ₺1,503,00...

1

New Citroen C4X Rust And Paint Defects Found: Demand Replacement

Mustafa
Mustafa
December 1, 2025 3:34 PM52

I purchased a Citroen C4X from Aydın Surtaş Otomotiv Citroen, paying ₺1,816,500 in cash. When I took delivery of the veh...

New Citroen C4X Rust And Paint Defects Found: Demand Replacement
1

Citroen Jumpy 2025 Sliding Door Safety Issue And Missing Interior Release

İbrahim
İbrahim
November 26, 2025 11:18 AM50

I would like to report a serious safety issue with my 2025 model Citroen Jumpy automatic, which I purchased in October 2...

Citroen Jumpy 2025 Sliding Door Safety Issue And Missing Interior Release
Citroen Jumpy 2025 Sliding Door Safety Issue And Missing Interior Release
1

Citroen Berlingo Shine Screen And CarPlay Malfunction

Erkan
Erkan
November 25, 2025 9:58 PM89

I own a 2025 Citroen Berlingo Shine, and although my car is only a month old, I've been experiencing serious issues with...

1

Citroen C4X E 115 kW Door Lock And Safety System Issues Under Warranty

Selçuk
Selçuk
November 25, 2025 5:45 PM42

Our Citroen C4X e 115 kW, released in November 2024 and now about one year old, has been experiencing serious issues for...

1

Citroen C4 X Oil Leak After 90000 Km Service - Timing Belt Maintenance Error

Harun
Harun
November 25, 2025 10:48 AM58

We took our Citroen C4 X to the Çekmeköy Öztek authorized service for its 90,000 km maintenance, just as we had done for...

Citroen C4 X Oil Leak After 90000 Km Service - Timing Belt Maintenance Error
Citroen C4 X Oil Leak After 90000 Km Service - Timing Belt Maintenance Error
Citroen C4 X Oil Leak After 90000 Km Service - Timing Belt Maintenance Error
Citroen C4 X Oil Leak After 90000 Km Service - Timing Belt Maintenance Error
+1

Citroen C5 15000 Km Service Negligence With Unfinished Maintenance Steps

Lokman
Lokman
November 24, 2025 2:36 PM35

On November 22, 2025, I went to the Citroen Authorized Service at 9:30 AM for the 15,000 km maintenance of my Citroen C5...

1

Urgent Executive Intervention – Immobilized Citroen E-C3 Max

Melih
Melih
November 22, 2025 2:21 PM47

I purchased my brand-new Citroen e-C3 Max (VIN: xxxCBZYA0ST080407, engine no: xxxT2X1016509) on 26 June 2025, and after ...

Citroen EC4 X Traction Control Fault - Vehicle Stuck In Service For Weeks

Serhat
Serhat
November 19, 2025 6:37 PM52

My Citroen EC4 X had a traction control problem a month ago, and I had it towed to the authorized service center. They i...

1

Citroen Berlingo Parking Brake Fault Not Fixed After Service Visits

Engin
Engin
November 1, 2025 12:57 AM46

I purchased my 2025 Citroen Berlingo Feel Bold brand new, and it currently has 1,950 kilometers on it. Since the very fi...

Citroen C4X Airbag Factory Fault Caused Value Loss After Repair

İsmet
İsmet
October 29, 2025 1:18 AM31

Since May 2025, my Citroen C4X has experienced an airbag issue considered a factory defect, and the authorized service c...

Citroen C4X Airbag Factory Fault Caused Value Loss After Repair

Citroen Service Complaint Not Resolved Despite Promises From Headquarters

Ayşegül
Ayşegül
October 25, 2025 6:51 PM32

I didn’t want to believe the negative comments I saw on Google and heard from others about Citroen services, but not onl...

1

Citroen C5 Aircross Warranty Refusal - Chrome Peeling on Door Handles

Murat
Murat
October 15, 2025 11:57 AM69

The chrome on the front two door handles of my 2023 Citroen C5 Aircross has started to peel off. Even though my vehicle ...

1

Repeated Failures of Citroen E-C3 Aircross

Uğur
Uğur
October 10, 2025 2:25 PM138

Hello, I live in Antalya, Turkey, and I would like to express a complaint. On 09.07.2025, I purchased a Citroën E-C3 Air...

Citroen EC3 Service Delay, No Replacement Car Offered

Mert
Mert
October 7, 2025 4:18 PM49

On July 17th, I took my Citroen EC3 to the dealership due to an accident, and it has been waiting at the Citroen Gülan A...

Citroen C5 Aircross Safety Defect - Rear Pads Failed at 12,000 km

Barış
Barış
September 30, 2025 5:23 PM44

The rear pads of my C5 Aircross model vehicle with plate number 34 mce 692, which I bought brand new from Citroen, becam...

Citroen C5 Aircross Safety Defect - Rear Pads Failed at 12,000 km
1

Citroen C4x Shows Random Braking System Fault While Driving

Mustafa
Mustafa
September 25, 2025 11:33 AM43

Citroen C4x gives this error at completely random times. Usually, when first starting in the morning, while driving in t...

1

My Camera Installation Request Was Rejected by Citroen

Talip
Talip
September 23, 2025 3:46 PM36

My request for a dashcam installation for my Citroen was rejected by authorized service centers in Avek Başakşehir, Gene...