I would like to report a serious safety issue with my 2025 model Citroen Jumpy automatic, which I purchased in October 2025. The sliding door of the vehicle does not have an interior release mechanism, and once the door is closed, it cannot be opened from the inside in any way. This situation poses a direct life-threatening risk for passengers who may be trapped inside during an emergency. When I reported the issue to the dealership and Citroen, I was informed that the factory had recently decided to remove this mechanism. I do not find it acceptable that such an essential safety feature has been eliminated. I request that this interior opening mechanism—an equipment I believe is necessary for passenger safety—be added to my vehicle at no cost, along with any required modifications. I find it difficult to understand how an accessory that existed in the 2017 model could be deemed unnecessary and removed in a 2025 production vehicle. Photos comparing the parts are attached.
I noticed a serious security flaw in my Citroen C5 Aircross, which I purchased in December 2022. The doors do not automatically lock after I leave the vehicle. When I approached the service center for information, I was given an inadequate explanation, stating that this is how these models are. Inte...
I purchased a Citroen Berlingo Shine Bold XTR, advertised as fully equipped, with 17,500 km on it, 1.5 months ago. When checking the current market, I noticed that all 2023 models come with keyless entry and start, even 2021 models, but my supposedly fully equipped vehicle lacks this feature! It als...
Hello, I purchased my Citroen C4 Feel Bold in 2023 and have been enjoying it until I discovered rust on the inner side of the left rear door for no apparent reason, as shown in the attached photo. Since the vehicle was less than a year old and still under warranty, I took it to the local service cen...
I'm requesting the resolution of unresolved problems with my 2018 Citroen Berlingo. These issues occurred during the warranty period and are documented in service records. I had two main problems: There's a recurring noise and steering wheel stiffness when turning. There's an ongoing rattling noise ...
I purchased a brand-new 2024 Citroën Jumper, but from the very first day, I’ve experienced a vibration issue during start-up and when the vehicle warms up. I suspect the problem is caused by the clutch. Initially, I thought it might be due to my unfamiliarity with the vehicle, but the issue persists...
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