I purchased my brand-new Citroen e-C3 Max (VIN: xxxCBZYA0ST080407, engine no: xxxT2X1016509) on 26 June 2025, and after only 4,354 km it suffered a major electronic failure and has remained immobilized at Bursa İnallar Service since 19 August 2025; the replacement BSI unit arrived defective, leaving me in an exhausting, open-ended wait with no clear timeline, and despite the legal 45-day repair limit being exceeded, my rightful request for a replacement or refund was rejected without explanation, so I urgently request executive action to end this unacceptable ordeal.
In July 2024, trusting the Citroën brand at the Arkas İzmir dealership and being pleased with the vehicle, I purchased a brand-new Citroën ë-C4. On April 27, 2025, while driving, it suddenly lost power and would not exceed 15 km/h (battery at 63 %). After stopping and restarting, it managed about 50...
In June 2024, we purchased a brand-new Citroën C4X E from the dealership. Just four months later, the car broke down and was taken in for repairs. However, the issue couldn’t be identified. They first attempted to replace the wiring harness, and we waited for months for the part to arrive from abroa...
Hello, I live in Antalya, Turkey, and I would like to express a complaint. On 09.07.2025, I purchased a Citroën E-C3 Aircross from the Citroën dealership “Citroën Balaban” in Antalya. The sales team was very helpful in every respect, but afterwards we started to experience some issues with the vehic...
On July 17th, I took my Citroen EC3 to the dealership due to an accident, and it has been waiting at the Citroen Gülan Authorized Service Center (license plate: 34ctk013) ever since. Three months later, my car still hasn't been returned, and I've been told I'll have to wait at least another 45 days....
my Citroen e C4 2022 model 2600 km car has been waiting at the service depot for 45 days for authorized service to take the battery replacement decision and make it due to a charging failure, and as of today, it is still unclear when it will be done due to lack of spare parts stocks. According to Co...
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