Citroen C4X Airbag Factory Fault Caused Value Loss After Repair

Citroen C4X Airbag Factory Fault Caused Value Loss After Repair
31

Since May 2025, my Citroen C4X has experienced an airbag issue considered a factory defect, and the authorized service center, Citroen Doğu, replaced the faulty part under warranty. However, after this replacement, my vehicle suffered a significant loss in value. When I contacted customer service about the issue, I was only offered a ₺5,000 gift voucher. I request that the same compensation offered to other vehicle owners in similar situations—three free maintenance services—be granted to me as well. I expect my issue to be resolved in the same manner as it was for other affected customers.

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