Qbot Coins Not Showing in Best Wallet After Successful MEXC Transfer

Züleyha
Züleyha
Best Wallet
November 6, 2025 7:42 PM48

On November 6, 2025, I transferred 489 Qbot coins from the MEXC exchange to the Best Wallet Android app via the BEP20 network. The transfer was fully confirmed on the MEXC side and shows as successful (txid: Ox4f6...71ed6). However, the coins do not appear in my Best Wallet app, and when I try to add them manually, I receive an error saying, “Token not found, we couldn’t locate the coin you’re looking for.” I installed the app this week and I’m using the latest version.

My wallet address is: Ox1593...
During the transfer, no value or balance was displayed—only the number of coins I purchased. I have not contacted Best Wallet support before because I couldn’t find any available support channels.

I request that my Qbot coins appear correctly in my Best Wallet wallet, or—if possible—that they be returned to my MEXC account. Alternatively, I would appreciate assistance allowing me to transfer them to another exchange I use, such as Binance TR, MEXC, Paribu, or OKX.

I ask for urgent support regarding this issue.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

I Report Missing Pepu Coins Worth $200 From My Best Wallet Account

Ahmed
September 5, 2025 6:21 PM54

I am filing a serious complaint regarding an issue I have experienced with the Best Wallet app. After not checking my ac...

1

Best Wallet Wepe Coins Disappeared – No Support Available

Recep
March 3, 2025 6:40 PM126

I purchased Wepe coins during the pre-sale on Best Wallet, but three days ago, I realized that my coins had disappeared ...

Best Wallet ETH Deposit Not Showing – Balance Missing After Transfer

Zeynep
February 27, 2025 6:39 PM101

I transferred ETH from Binance to my Best Wallet, but my balance still shows 0 USD. I can’t see my funds in USD or ETH, ...

I Can’t Transfer Solaxy and BTC Bull from Best Wallet Crypto App

Mustafa
July 10, 2025 10:01 AM90

I’ve been using the Best Wallet crypto app for several months and was initially very satisfied with its performance. How...