I Can’t Transfer Solaxy and BTC Bull from Best Wallet Crypto App

I’ve been using the Best Wallet crypto app for several months and was initially very satisfied with its performance. However, when I recently tried to transfer my pre-sale coins—Solaxy and BTC Bull—to another wallet, the app failed to complete the transaction. Every time I attempt the transfer, I receive an unspecified error, and the process is immediately blocked.

This isn’t just a minor glitch—it’s completely preventing me from accessing or moving my digital assets. I’ve invested in these tokens through the Best Wallet platform, and now I can’t even access what’s rightfully mine. There’s no in-app customer support or official channel to report urgent technical failures, which only makes matters worse.

I’m requesting an immediate fix for this wallet transfer error and full access to my Solaxy and BTC Bull assets. Best Wallet must ensure users can securely move and manage their crypto holdings without such critical technical breakdowns.