I have been using the Best Wallet multi-chain wallet in the USA, and for the last four months I have been unable to move, withdraw, or sell any of the funds in my wallet. My tokens are effectively locked, and I have no control over my own assets through the wallet. During this period I have contacted Best Wallet support several times and opened several tickets. Each time, I was told that nothing could be done at the moment and that it would “take time,” but no concrete solution, timeline, or clear explanation has been provided. The problem still continues and my tokens remain inaccessible. I request that my tokens be released as soon as possible so that I can freely withdraw, move, or sell my assets. I also expect a clear written explanation of why this restriction occurred and how Best Wallet will ensure that similar issues do not happen again.
I just opened a new account with Best Wallet and wanted to use it to receive and manage some newly launched tokens. But from the very start, the experience has been nothing but frustrating. The token I was expecting to receive doesn’t show up in my wallet. I tried to withdraw my funds instead—but th...
I purchased Solaxy, Best Wallet tokens, and BTC Bull through Best Wallet. Everything was working fine until a recent app update completely blocked my ability to transfer my crypto assets to another wallet. The worst part? The update isn’t supported in my country, making the app practically unusable ...
I’m seriously frustrated right now. Best Wallet has completely vanished from the Apple Store, and I can no longer access my account. I have money still inside the app, and there’s no way for me to log in or recover it. Every time I try, it says the app is restricted in my region. There’s no clear e...
While trying to log into my Best Wallet account, the app suddenly asked for my email address again and all of my saved wallet addresses disappeared. After that, I completely lost access to my tokens. When I finally managed to enter my account, none of my tokens were visible anymore—as if my wallet h...
I’m completely locked out of my Best Wallet account and can’t access the Solaxy coins I purchased. Every time I try to log in, the system either fails to load or doesn’t recognize my credentials, even though I haven’t made any changes. This issue has left my funds frozen, and I have no way of recove...
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