Best Wallet blocked my account without warning, how can I regain access?

I had previously registered for the Best Wallet app using my phone number, and I had been logging in this way for a long time. In order to use the app on another phone, I deleted it from my existing device. However, after reinstalling the app, I noticed that the phone number login option had been re...

On 12/26/2025, I downloaded and used the Best Wallet app from the Android Play Store to move my Bitcoin. I first sent BTC from Cash App to Best Wallet, and that transfer was fast with little fees. After that, I moved the whole amount from Best Wallet to my Phantom wallet. The transfer from Best Wall...

For the past two days, I have been unable to access my account on the Bestwallet mobile app registered with the email m*****@hotmail.com**. Each time I try to log in, I receive the error message: “Account record not found.” I have not made any updates, suspicious transactions, or profile changes th...

I’ve been trying to access my Best Wallet crypto wallet for days, but I can’t log in, and the app won’t even download to my phone. I originally purchased Solaxy Coin during a presale, and now I can’t even get into the app to check my balance or manage my assets. Every time I try to access the platfo...

I urgently need help recovering access to the Bitcoin in my Best Wallet account. I currently have around $30,000 worth of BTC, but it’s completely inaccessible through the app. No matter how many times I try to log in or refresh, my Bitcoin balance doesn’t show up. I haven’t made any transfers, and ...

I’m completely locked out of my Best Wallet account and can’t access the Solaxy coins I purchased. Every time I try to log in, the system either fails to load or doesn’t recognize my credentials, even though I haven’t made any changes. This issue has left my funds frozen, and I have no way of recove...

While trying to log into my Best Wallet account, the app suddenly asked for my email address again and all of my saved wallet addresses disappeared. After that, I completely lost access to my tokens. When I finally managed to enter my account, none of my tokens were visible anymore—as if my wallet h...

I’m seriously frustrated right now. Best Wallet has completely vanished from the Apple Store, and I can no longer access my account. I have money still inside the app, and there’s no way for me to log in or recover it. Every time I try, it says the app is restricted in my region. There’s no clear e...

On May 6th, I purchased Best Tokens during the presale using the Best Wallet app. Everything appeared fine at first, but later that evening, I suddenly couldn’t access the app at all. I noticed a new update had been released, so I installed it—only to find that all of my Best Tokens had disappeared ...

I want to share a negative experience I had with Best Wallet and the Solaxy network. After making several transactions on these platforms, I suddenly lost access to the balance in my account. I immediately contacted the support team, expecting help or at least an explanation—but I was completely ign...

I deleted the Best Wallet app to reinstall it after an update, but now I can’t log back into my account. The app no longer accepts my email address—even though it’s the exact one I used when I first registered and accessed my wallet. I’ve tried everything, including replying to the official support...

After a recent update, I’ve been completely locked out of my Best Wallet account. Every time I open the app, it skips the login screen and redirects me to create a new account instead. But even when I try to proceed, no verification email is sent to my inbox. This is not just a minor glitch—it's be...

On April 8, 2025, I deleted and reinstalled my Best Wallet app. Ever since then, I’ve been unable to see the tokens I purchased during a private sale (ÇM sale). Every time I try to access my wallet, I’m hit with the same message: “Something went wrong. Please TRY again.” This error has been showing...

I made a ₺1000 bank transfer to Best Wallet to purchase BNB, expecting the funds to show up in my wallet shortly after. But it’s been days, and I still haven’t received anything in my Best Wallet account. I reached out to my bank and requested a refund, but the money hasn’t been returned either. Th...

Be cautious with Best Wallet—consider reporting your experience to the proper authorities and warning others. Avoid making any investments unless you're completely sure, as you may end up disappointed. Please share this message and raise awareness, as they may make promises they don’t keep and could...

After updating the Best Wallet app, I logged back into my account and was shocked to see that my Solaxy coins—purchased during the presale—are completely gone. The wallet now shows a balance of zero, and none of my coins are visible anywhere. I invested in these coins a long time ago and have been ...

I recently changed my phone and now I can’t access my Best Wallet account, even though I’m trying to log in with the same email address I always used. The app keeps saying “You are not the owner”, which makes no sense. I’ve had this wallet for a long time and used it to purchase presale coins, and n...

Hello, I urgently need help regarding a serious issue with my Best Wallet account. I had purchased 410,000 Solaxy Coins during the presale, and everything was visible in my account—until today. Now, it suddenly shows 0 coins, and my $700 worth of Solaxy is missing entirely. It’s not in my dollar bal...

Best Wallet can be quite unreliable. I deposited $30,000, and it has not been credited to my account. It's essential to exercise caution to steer clear of the wrong hands. It's incredibly frustrating to be losing money during this time.

My Best Wallet account balance has disappeared!! I'm not very happy. I changed my cell phone & uploaded best wallet app. I logged into my wallet and all my funds are not showing. I bought btcbull and had 16000 token. Please help to refund my account. Many thanks bowker*****@gmail.com

I purchased Wepe coins through Best Wallet, but now they’ve completely disappeared from my account. I don’t even know when it happened because I hadn’t checked in a few weeks. When I logged in recently, the coins were just gone—no transaction record, no notification, nothing. To make matters worse, ...

Best Wallet logged me out, too. I made a new wallet with different mail address. That is not working either. It is mentally so stressful bearing this for weeks. Best Wallet support team actually doesn’t exist... I tried following internet guides on what to do... Called 1 917 ... nobody answer... How...

I recently logged into my Best Wallet account, only to find that all of my assets were gone. Everything has disappeared—my balance shows zero, the transaction history is completely empty, and it looks like my entire wallet has been reset. I have no idea where my coins went or how this could have hap...

This app is unreliable, do not use it! I am unable to log in with my own email, and my backup is gone even though I had backed it up using Drive before resetting my device. I have not received any solution except automated emails from a bot. Please avoid this app so that more people don’t fall victi...