I purchased the Bepanthol Sensidaily 400ml cream, but the pump mechanism doesn’t work at all. Considering the high price of this product, this issue is unacceptable and creates unnecessary inconvenience. A defective pump makes it extremely difficult to use the product, which is frustrating for customers.
It’s disappointing that such a basic component wasn’t quality-checked before being sold. This lack of attention to detail is not what I expect from a reputable brand like Bayer.
I demand that Bayer addresses this issue immediately by providing a replacement or a refund. Customers deserve products that meet quality standards, especially at this price point. Bayer, take responsibility and resolve this issue promptly!
I purchased the La Roche-Posay Toleriane Dermallergo Cream from a pharmacy, but the pump is completely defective. No matter how many times I try to dispense the product, nothing comes out, despite the bottle being full. I have spent over 30 minutes trying to get it to work, but it simply won’t pump....
Around three weeks ago, I purchased the La Roche-Posay Toleriane Dermallergo Eye Care Cream (20 ml) from a pharmacy. Since the day I bought it, the pump has been defective, making it nearly impossible to dispense the cream. Initially, I managed to use it during my travels despite the issue, but now ...
On August 4, I purchased the La Roche-Posay Toleriane Dermallergo Fluide 40ml Moisturizer through Trendyol from the seller Markafarma (Order No: 10396240878, Delivery No: #9636050054). When I tried to use the product for the first time, I noticed that the pump did not work. At first, I assumed there...
A couple of months back, got myself a 400ml Bepanthol body moisturizer cream. Man, that thing stank and messed up my face when I tried it...so, took the product back to the pharmacy, but they didn't give me my money back instead, they told me they'd send it to the company, and I waited for like 2 m...
I purchased the Nivea Luminous 630 serum from Rossmann on May 8, expecting a high-quality product from a globally trusted brand. However, I was extremely disappointed to discover that the pump dispenser is completely defective. No matter how many times I press it, the product simply won’t dispense. ...
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