I took my baby to the hospital because of red bumps on the face, and the doctor prescribed Bepanthol Sensiderm anti-itch cream. After using the cream, the symptoms on my baby’s face became even worse. When I tested it on the arm, similar bumps appeared there as well. This issue began about ten days ago, and when I tried the cream again today, the reaction intensified.
I purchased the product from F*** Pharmacy in Van İpekyolu**. The packaging was sealed, and the expiration date was valid. However, I do not accept that a cream like this could cause allergic reactions in babies without any warning or information provided on the product. I will not allow others to experience the same issue.
On Monday, I will go to the pharmacy to obtain any additional invoice if available, and I will share before-and-after photos of my baby’s face. If necessary, I am prepared to pursue legal action. I expect an explanation and responsibility from the company regarding the reaction and the distress we experienced.
Yesterday, I bought the La Roche-Posay Lipikar series from a pharmacy, hoping it would soothe my 3-month-old baby’s atopic skin. I trusted the brand and spent ₺3300, expecting it to help, not harm. But this morning, I woke up to find my baby's entire body covered in bright red patches. She was extre...
On June 2025, I purchased a Mustela cream for ₺740 from an authorized pharmacy because the cream I normally use for my 2-year-old baby was out of stock. Unfortunately, just 2 hours after the first application, my baby developed a severe allergic reaction that has still not subsided. I was shocked a...
My baby is 9 months old, and since birth I have only used Bepanthol Baby Diaper Rash Ointment. Until now, we never had any problems—the product always worked very well. However, I recently bought a new 100g tube and used it for the first time on September 30. When I used it again on October 2, even ...
I bought Bepanthol Baby Diaper Rash Cream from the official Bepanthol seller on Trendyol, expecting the same quality and results I’ve trusted for a long time. But this time, it was a complete disappointment. Not only did the cream fail to prevent my baby’s rash—it actually made it worse. My baby’s s...
I’ve trusted Mustela products since my baby was born, using their shampoo, oil, and diaper cream with satisfaction. However, when I purchased Mustela’s face cream for my 9-month-old, it caused serious issues. My baby has sensitive and dry skin, so I wanted a reliable product, but after using the cre...
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