Bepanthol Sensiderm Caused Rash on Baby’s Skin

Hasret
Hasret
Bepanthol
October 10, 2025 11:06 PM71

I took my baby to the hospital because of red bumps on the face, and the doctor prescribed Bepanthol Sensiderm anti-itch cream. After using the cream, the symptoms on my baby’s face became even worse. When I tested it on the arm, similar bumps appeared there as well. This issue began about ten days ago, and when I tried the cream again today, the reaction intensified.

I purchased the product from F*** Pharmacy in Van İpekyolu**. The packaging was sealed, and the expiration date was valid. However, I do not accept that a cream like this could cause allergic reactions in babies without any warning or information provided on the product. I will not allow others to experience the same issue.

On Monday, I will go to the pharmacy to obtain any additional invoice if available, and I will share before-and-after photos of my baby’s face. If necessary, I am prepared to pursue legal action. I expect an explanation and responsibility from the company regarding the reaction and the distress we experienced.

Comments

Similar Complaints

Bepanthol Baby Ointment Caused Burning on My Baby

Buse
October 4, 2025 2:22 PM21

My baby is 9 months old, and since birth I have only used Bepanthol Baby Diaper Rash Ointment. Until now, we never had a...

Bepanthol Baby Ointment Caused Burning on My Baby
1

I Used Bepanthol Baby Rash Cream but It Made My Baby’s Rash Worse

Tuğba
Tuğba
Bepanthol
February 25, 2025 12:14 PM52

I bought Bepanthol Baby Diaper Rash Cream from the official Bepanthol seller on Trendyol, expecting the same quality and...

Severe Reaction to Bepanthol Cream for Very Dry and Atopic Skin

Hayrunnisa
Hayrunnisa
Bepanthol
December 15, 2023 12:05 PM48

I purchased the 400ml Bepanthol cream for very dry and atopic skin. I applied it before bed and woke up to a horrifying ...

Severe Reaction to Bepanthol Cream for Very Dry and Atopic Skin
1

Bioderma Atoderm Intensive Gel-Cream Aggravated My Baby's Skin Condition

Merve
October 3, 2023 12:20 PM107

We bought Bioderma Atoderm Intensive Gel-Cream after a doctor recommended it for my baby's cheek eczema. My baby's face ...

I Used Bepanthol Sensiderm Cream and It Made My Eczema Worse

Yeşim
Yeşim
Bepanthol
April 7, 2025 3:15 PM142

I purchased the Bepanthol Sensiderm Anti-Itch Cream based on its promises to relieve itching and repair the skin barrier...

I Used Bepanthol Sensiderm Cream and It Made My Eczema Worse