Cursor Logo

Cursor

Cursor Logo
Cursor

Complaints

3 complaints
Search in results...

Unauthorized Access And Fraudulent Charges On Cursor Ultra Account

Kevin
Kevin
May 15 4:18 AM24

I am a subscriber to the Cursor Ultra plan at $200 per month, and my account was compromised on May 14, 2026. An unautho...

Cursor AI Billing Issue and Chargeback Request

Tuğba
Tuğba
January 15 5:39 AM59

On January 14, 2026, a $200 USD subscription renewal charge was processed on my Yapı Kredi credit card by a merchant lis...

Cursor Customer Support Not Responding to Refund Request

Fikret
Fikret
April 15, 2025 5:45 PM31

I installed an AI-powered program called Cursor and purchased a Pro membership for $20. Later, I realized that the progr...

Brand Overview: Cursor

Cursor is an AI-powered code editor and development environment operated by Anysphere, Inc., a technology company based in San Francisco, United States. Founded in 2022, the platform is designed to help developers write, edit, debug, and understand code using integrated artificial intelligence tools.

Contact Info

Customer Support Email: [email protected]

Industry and Operations

Cursor operates in the artificial intelligence and software development industry. The platform combines a modern code editor with AI-assisted programming tools to help developers automate coding tasks and improve productivity.

  • AI-powered code editor for developers
  • Code generation and autocomplete features
  • Natural language coding assistance
  • Debugging and code explanation tools
  • Integration with multiple AI language models
  • Cross-platform support for Windows, macOS, and Linux
  • Subscription-based plans for individual and enterprise users

User Sentiment

User sentiment toward Cursor is mixed. Many developers appreciate the productivity benefits of AI-assisted coding, but complaints commonly focus on billing changes, support responsiveness, AI reliability, and unexpected software behavior.

  • Complaints about unexpected subscription or pricing changes
  • Delayed responses from customer support
  • Concerns about AI-generated incorrect or misleading outputs
  • Users reporting bugs or instability during coding sessions
  • Issues with account access and login sessions across devices
  • Frustration regarding unclear usage limitations on subscription plans
  • Reports of AI tools making unintended file or code changes
  • Concerns about reliability when using autonomous coding features
  • Difficulties resolving refund or billing-related requests

Share Your Experience

If you’ve experienced issues with Cursor, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.