I Ordered Bepanthol Face Cleanser but Received a Product Without Expiry Date

On September 9, 2025, I purchased a La Roche-Posay Effaclar face wash on Trendyol from a seller named “pharms.” When the order arrived, I noticed that the outer packaging was wrapped in bubble wrap, which raised concerns for me since this is unusual for a product of this type. Adding to my doubts, ...

I purchased a Bioderma face cleansing gel from Trendyol, and from the very first use, something didn’t feel right. Instead of rinsing off like it normally should, my skin seemed to absorb the gel completely, and it left a sticky feeling as if I hadn’t washed my face at all. This raised immediate con...

On October 16, 2025, I purchased La Roche-Posay Anthelios UVMune 400 Sunscreen directly from the brand’s official Trendyol store (Order No: 10598023348). When I used the product for the first time, I immediately noticed that the cream’s color was yellow instead of white and that it had a very unplea...

I ordered Bioderma face wash from Trendyol, and what I got made me really doubt the platform's quality control. The package arrived with the product clearly opened during transit, and to my surprise, there was no protective seal on the bottle itself. It was clear from the outset that this was not an...

I ordered a La Roche-Posay Effaclar moisturizer through Trendyol (Order No: 10401777274), and the package arrived today at my address in Trabzon. Unfortunately, the product I received has raised multiple concerns. The packaging was extremely careless — the item was wrapped in a thin piece of bubble ...