My Beko appliance is malfunctioning within the warranty period. How can I initiate a warranty claim?

I’ve dealt with a problem with my Beko fridge for two years since purchasing it. Different authorized services came four or five times, yet none could fix the issue, and once I even paid a high repair fee that changed nothing. My requests were rejected because the warranty expired, even though the p...

I have been using two Beko 300 TR devices at my workplace. One of them has been in use for about four years and works without any problems, while the second device, which I purchased approximately six months ago and is still under warranty, has serious battery and printing issues. When I fully charg...

My Beko BM 4140 dishwasher was delivered to me as a replacement about 20 days ago, and although the machine is not even one month old, it has already started causing serious problems. The device is leaking water from the bottom, and even after checking the water inlet hose, there is still leakage sp...

I ordered the Beko Dem Deluxe tea and filter machine on 02.10.2024, but from the very beginning it has constantly been leaking water from the bottom just like in the video. Because of this, my wooden countertop has now changed color. The product was sent to service twice — the first time they said a...

On October 26, 2025, we purchased a Beko 7070MB Deep Freezer. The product is still under its manufacturer warranty as well as an extended warranty. I called Beko Customer Service and opened a service request three weeks ago, but no technician has visited yet. I have already filed a complaint with t...

About 15 days ago, I noticed frost buildup inside the rear section of my Beko D70506N refrigerator, so I contacted customer service to request repair service. The technician instructed me to unplug the unit for 48 hours and then resume using it, advising me to call again if the problem persisted. On...

I purchased the Beko TKM8961 coffee machine about three months ago from an authorized Beko dealer. Starting in October 2025, the inside of the coffee pot darkened, the bottom burned, and these issues have continued repeatedly. In addition, the machine no longer froths the coffee, and most recently, ...

I purchased the Beko CMX10120S 10 kg washing machine, and I have been experiencing multiple issues since the very first day. Despite numerous part replacements, the problems were never resolved, and eventually the unit was sent in for replacement. However, the new machine that was delivered also had...

I have been dealing with a malfunction in my Beko washing machine for about a week and a half — the drum does not spin, and there is a control board failure. My frustration increases every day. The authorized Beko service center in Çekmeköy, Istanbul created a service record and came to inspect the...

About five months ago, I purchased two Beko Unlimited 7 vacuum cleaners through Trendyol, paying a total of approximately $667. I bought one for my mother and the other for myself. The mop attachment on the vacuum I gave to my mother hasn’t worked since day one — it doesn’t release water and theref...

I purchased a Beko KMX91 dryer just 10 days ago, and it has already stopped working due to a drum lock issue. The machine has been out of order for a week. After the problem began, I contacted Beko’s authorized service center. The technician came, confirmed that the drum was jammed, and said, “Some...

I purchased the Beko RS 8034 robot vacuum cleaner about four years ago from Beko. Recently, I started experiencing charging issues, and the vacuum has now completely stopped working. It only gives voice responses without moving and displays the error “set the power button to the on position.” I cont...

On July 27, I placed an order worth ₺196,966.64 through Beko.com.tr (Order No: 119126539) as part of a wedding set purchase. The delivery and service process took place in Başakşehir, Istanbul. While the oven and hood were eventually delivered after delays, the problems with my dishwasher (Beko BM 6...

My Beko refrigerator broke down. The call center told me that the motors have a 10-year warranty, but the service center said that while some models are covered, mine is not. The service center initially said they were giving me a discount and reduced the quoted price, but a few days later, they cal...

I bought the Beko CM9120 washing machine about a year ago. For the past month, the machine has been damaging my clothes, so I sent it to the service center. The technicians inspected it, took photos, and said they would replace the drum. However, my machine has been at the service center for weeks w...

I purchased a Beko CEG 7348 X espresso machine from Trendyol. For about a week now, the machine has been preparing cold milk every time I use it. I've followed all the steps in the user manual, cleaned the machine, and checked the settings, but the problem persists. The product is still under warran...

It has not even been a year since I bought the Beko upright vacuum, yet it has already broken down for the second time. Its suction power is gone, and it shuts off on its own almost immediately. The vacuum I previously used at home has worked for 10 years without a single problem, but this Beko upri...

In November 2024, I purchased a Beko CMX10120 washing machine from the Beko dealer at Optimum Mall in Ankara Eryaman/Etimesgut, and from the very beginning it has been nothing but problems. The initial installation was done incorrectly, leaving the machine unstable and noisy. After multiple service ...

I purchased a Beko BM6046BC dishwasher from the Piranlar store in Gebze, Kocaeli. From the very first day, the machine had problems washing the upper rack. I contacted the authorized service center, and the product was taken in for repair. While the upper rack issue was fixed, the door hinges were d...

About one year ago, I purchased a Beko refrigerator model 983628eb7281620211 from Kılıçlar Mobilya, Bahçeyolu Cad., Esenyurt, Istanbul. From the very beginning, the appliance showed clear manufacturing defects—small pinhead-like spots visible on its surface. I reported this both to the store and to ...

About five years ago, I purchased a Beko 684630 EB refrigerator from a Beko store in Şanlıurfa. During installation, the authorized service team noticed cracks on the shelves and replaced them. However, shortly afterward, the same issue occurred again, with another shelf developing cracks. Each time...

On 25.12.2020, I purchased all my home appliances from Beko, and in February 2021, my BDE6060G model hood was installed by Beko service. On 09.08.2025 at 6:00 a.m., the hood suddenly fell from its place and shattered into pieces. Upon inspection, I realized it had been mounted using silicone. At the...

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I bought Beko AC7030 air refresher as a gift for my parents from Beko. We brought the product home and used it for only 2 hours, but my parents found the device too loud due to their age. For this reason, I wanted to return the product or replace it with another product such as air conditioner. When...