Joie

I have been using the Joie Joyfull model stroller for about 10 years, and up until now, it has worked perfectly fine. Ho...wever, in September 2025, the front wheel broke during regular use. The product’s warranty period has already expired, but I’ve never experienced any issues with it before. I origi...

I purchased a Joie Litetrax travel system stroller and car seat from the Ebebek store in Van Mall AVM, about a month bef...ore my baby was born. Once my baby arrived and I began using the product, I realized that both the stroller and the car seat are extremely small, and my baby barely fits inside. A...

I purchased a Joie travel system stroller from Ebebek in April 2024. It’s been only a year and a half, and the front con...necting plastic piece broke. I understand that the tray attachment itself is replaceable, but the plastic part where it connects completely snapped off. Now that I’m expecting my ...

On August 12, 2025, I purchased a Joie Turist stroller from the Ebebek store located in Erzurum Forum AVM. The product d...id not meet our expectations, so we decided to return it. However, when we went to the store, we were told that returns are only accepted within 7 days and that our request could n...

I purchased a Joie Versatrax stroller together with its car seat from the Ebebek store in Maslak. For the first six mont...hs, I used it only with the car seat. However, when I started using the stroller section on its own, I realized that it doesn’t fold properly. Finding out that the stroller was def...

I purchased a Joie stroller through the Ebebek online store, but the product arrived completely rusted. The stroller has... visible rust all over its metal parts, which is unacceptable for a brand that promotes itself as high quality and baby-safe. I reported the issue to the Ebebek Forum Ankara store...

I purchased a Joie Twin Stroller from Ebebek on February 27, 2025, during a sale. However, after using it only two or th...ree times, one of the wheels broke. I immediately took the stroller back to Ebebek, and they told me it would take 21 days to repair. This has caused me serious inconvenience — I’...

We are trying to purchase the top tray for the Joie baby high chair, Model: H1127BAPOR000, Serial Number: J1350507, whic...h is currently available for sale. However, we were informed that the replacement part is not in stock. It is unacceptable that a product still being sold on the market does not h...

A few months ago, we purchased a Joie Brisk LX umbrella stroller from E-Bebek. Since the very first use, we’ve had a ser...ious problem — our baby constantly leans to the right side while seated, no matter how securely we fasten the shoulder straps. She never sits comfortably, and her head keeps hittin...

On July 7, 2025, I purchased a Joie Versatrax stroller for ₺12,000 from the E-Bebek store in İzmir Gaziemir. Although I ...specifically requested a box-opening demonstration in the store, the staff refused to open it and told me that if there were any issues, they would help afterward. When I opened t...

I’m facing both product and service issues with E-Bebek and the Joie stroller I purchased yesterday between 8:00–8:30 p....m. I spent about an hour and a half in the store trying to choose the right stroller. My child was with me during the process; I even placed him in the stroller, lifted it, and spe...

On June 28, 2025, I ordered a Joie Mimzy LX high chair from E-Bebek’s online store. The product was supposed to arrive t...he next day, but it was only delivered after I called multiple times to follow up on the delay. When I opened and assembled the high chair, I realized it was defective — the seat ...

I purchased a Joie Chrome baby stroller, but the sun canopy keeps collapsing on its own. When I took the stroller back t...o the store, they refused to replace or refund it. The store staff said, “We can’t take it back — it’s been in storage for a while, that’s why it’s stiff. It will loosen up and ope...

I purchased a Joie Brisk LX baby stroller from E-Bebek’s online store, and after only three uses, the seat belt came loo...se from its connection point. Thinking it was broken, I sent it to the technical service center. When it was returned, the lower basket had been detached from its fitting, and shor...

On November 15, 2023, I purchased a Joie Mirus Double-Facing Baby Stroller from the Pazarama E-Bebek online store. The f...ront plastic bar that the baby holds onto went missing, and I’ve been trying to get a replacement part ever since. First, I contacted customer service via WhatsApp, where I was to...