On May 8, 2026, I submitted a cancellation request for a domain that I had purchased through Wix. Since then, I have bee...n waiting for the refund of approximately $30 (originally ₺1,440), but more than two months have passed and no refund has been credited to my account. Throughout this period, I ha
On June 24, 2026, an unauthorized charge of approximately $23 appeared on my DenizBank debit card with the description "...Wix – Virtual POS Sale." I had already closed my Wix online store approximately two to three months earlier and did not leave any active subscription, billing authorization, or aut
On June 14, 2026, at 6:50 PM, Wix Luxembourg processed a one-time charge of approximately $56 from my account without my... knowledge, request, or authorization. What is most concerning is that I do not have a Wix account, subscription, or any purchase associated with this amount. I only became aware o
While reviewing the installment payment options for a Wix Premium plan on Wix.com, I unintentionally completed a purchas...e. I did not deliberately confirm the order, yet the payment was processed immediately. There was no additional confirmation screen or bank verification step before approximately $
Even though I only have a free membership on Wix and have never shared my card details in any way, an unauthorized charg...e of $17 was made to my Ziraat Bank card on December 30, 2025. I did not add any card information to Wix, I did not purchase any paid plan, and I do not accept that this amount wa
I have been trying to reach Wix customer service from Turkey for about a week and unfortunately I cannot get any support.... I contacted them many times through live chat, but they repeatedly closed the chat without helping me and did not return to me afterwards. I also tried to reach them by email, bu
For the past two days, I’ve been unable to access my website, cvglobaltr.com, which I purchased and host through Wix. Wh...en I try to open the site, I see the following message: “It looks like this domain isn’t connected to any website yet.” I contacted Wix customer support during this period, but t
After my previous Wix domain expired, I purchased a new domain and completed the payment this morning (Invoice No: 11614...32819). However, even though it has now been two days since the renewal, my website is still inaccessible — it doesn’t load or appear online in any form. I tried reaching out to W
For about a year now, Wix.com has been charging my credit card 1,080 each month, even though I have no active subscripti...on or service with them. My Wix account shows no active plans or billing history, making it impossible for me to identify where these recurring payments are coming from. The payme
On October 19, 2025, I purchased the Classic Premium plan from Wix.com. The plan description clearly stated that it incl...udes a free domain; however, when I attempt to register a domain, the system still asks for an additional payment, and my free domain benefit has not been applied. This issue is p
On October 15, 2025, at 7:15 PM, an amount of 628.80 was withdrawn from my Garanti Bank debit card by Wix.com without my... knowledge or consent. I have no idea which service or plan this charge is related to, as I have not purchased or activated any Wix product recently. My account is linked to the e
On October 16, 2025, a charge of 3,312 was withdrawn from my credit card by Wix.com without my authorization. The same i...ssue occurred last year, and after that incident, I logged into my Wix account and canceled my subscription. Despite that, Wix has charged me again this year without my consent. I
I was using Wix’s website hosting service, but on September 16, 2025, an amount of 1,408.20 was withdrawn from my credit... card without authorization, followed by another unauthorized charge of 1,656.00 on September 27, 2025. I received no notification, invoice, or approval request for either of these
On October 1, 2025, an unauthorized charge of approximately $23 was withdrawn from my Garanti Bonus credit card. This tr...ansaction was made through my Wix.com account linked to the email yucelg*@gmail.com**, with the reference number 527407246050. I did not authorize this payment, nor do I have any
I purchased a Premium subscription through Wix, and during the checkout process, the platform forced me to purchase an e...mail plan. When I attempted to proceed with the email setup, the page failed to load. After contacting the help center, they instructed me to manually upload the email separately,
On October 4, 2025, when I logged into my Wix.com account, I discovered that 180 TL (around $6) had been withdrawn from ...my Ziraat Bank credit card without my knowledge or approval. I did not purchase any plan, domain, or service, yet the transaction was processed. I have not yet contacted Wix custo
On August 27, 2025, I purchased a Wix Premium package along with my domain www.encoktr.com . However, both my site and a...ccount were suddenly suspended under the vague claim of “security reasons.” Wix support told me the issue was related to my Velo code, but I had already deleted all Velo codes imme
I registered for Wix, believing it would be an affordable option to create a straightforward website. Initially, everyth...ing appeared to be reasonably priced, and I found it easy to begin. However, I quickly discovered that accessing even the most basic features required an upgrade and additional pay
I had previously built a website on Wix without purchasing a domain. Then, on June 5, 2025, I bought a domain through th...e site. I spent 24 hours setting up and configuring the site, but now I can't access it from anywhere. I have no idea why the site was blocked, and I'm really upset about all the e
I created a site by purchasing the Premium package from Wix. The site I created was an e-commerce store and the site was... activated. I spent a considerable amount of time setting it up, customizing the store, and uploading products. Everything seemed fine until I received an email from Wix 3 days lat
"Thank you very much."
I was shocked to discover that on May 21, 2025, ₺1650 was withdrawn from my credit card without my permission. The trans...action appeared as “iyzicowix.com Luxembourg,” even though I never created an account or subscribed to any Wix.com service. I have absolutely no affiliation with Wix, yet they mana
I created a website through Wix.com, hoping to streamline my business with their online appointment feature. I followed ...every setup instruction to the letter, but the booking system simply doesn't work. My clients are unable to schedule appointments online, and this is directly impacting my business
Wix.com has been withdrawing money from my credit card even though I haven’t used any of their services or created a web...site. I haven’t requested any subscription or plan, and I’m shocked that charges are being made without my consent. When I logged into my Wix account to investigate, I found nothi
