Approximately two years ago, a friend submitted an application on my behalf through AirHelp regarding flight compensatio...n I was entitled to. Throughout this entire process, no concrete action was taken on my case. I was repeatedly given the runaround, and I was never even sent a single email providi
I submitted a claim through AirHelp for my delayed flight on November 11, 2025. During the application process, I was to...ld that I would receive €260 in compensation and that the process would be completed within a maximum of three months. Relying on this information, I submitted my claim and continu
I purchased connecting flight tickets through Gotogate for a trip to Seoul with China Southern Airlines for two passenge...rs, and I also paid extra to add flight delay compensation insurance to my booking. Despite this, when we experienced a serious flight delay, we received neither the promised delay
After the airline canceled my flight and sent me an email saying, "technical issue, we can't use the aircraft you would ...be flying with," AirHelp looked into my case. I missed my connecting flight to another country because of this cancellation. I was only able to book a new flight 12 hours later on
On September 13, 2024, I flew with Ryanair, and my flight was delayed by approximately 3.5 hours. On September 14, 2024,... I submitted a compensation claim to AirHelp. During the application process, I was assigned the claim number 5227538. Despite almost a year passing since my application, I still
I submitted a claim to AirHelp 5 months ago, and I still have not received any results. During this entire period, I hav...e not been given any updates or meaningful feedback regarding the status of my case. The advertisements that AirHelp runs on social media are absolutely misleading. The people sho
