I purchased a Beko KMX91 dryer just 10 days ago, and it has already stopped working due to a drum lock issue. The machine has been out of order for a week.
After the problem began, I contacted Beko’s authorized service center. The technician came, confirmed that the drum was jammed, and said, “Someone will contact you,” before leaving. However, three days have passed, and no one has reached out to me.
My product is still under warranty, and no service fees have been requested.
I am experiencing serious inconvenience because such a new product has failed so quickly and because the service team has not provided a prompt solution. I therefore request a full replacement for the product.
I bought the Beko CM9120 washing machine about a year ago. For the past month, the machine has been damaging my clothes, so I sent it to the service center. The technicians inspected it, took photos, and said they would replace the drum. However, my machine has been at the service center for weeks w...
I bought one of Beko’s newest model clothes dryers expecting quality, but all I got was frustration. Just three months after purchase, the machine stopped drying completely. My clothes come out damp no matter what setting I use. Since then, I’ve opened five service requests. Each time, the technicia...
A technical fault occurred with the Beko dryer I purchased. During operation, the machine stops on its own and doesn’t work. The technician who came to inspect it claimed to have reset the machine, but the issue persisted. They took the device and, three to four days later, called to inform me that ...
Hello, I purchased a Beko KMX90 dryer in April, and it has been making a loud noise since the first use. I called for service immediately, and since then, technicians have visited four times, yet the problem remains unresolved. The noise is constant, and I’ve learned that many other customers have ...
I’ve had enough of Beko washing machines. Our first Beko machine tore our clothes, left greasy stains, and when we called the official service, they told us the repair would be too expensive. Based on trust in the brand, we went ahead and bought a second Beko machine—and unbelievably, the same issue...
Comments