After using the Gel-Nimbus 10.1 GTX running shoes I purchased from the Asics online store for about two months, the inne...r heel lining tore. The torn area now rubs directly against my heel and has caused significant sores. Because of this, I can no longer wear the shoes, and they would need to be rep
In April 2025, during the Novablast 5 promotional event held at the Asics store in Küçükyalı Hilltown Mall, a running an...d gait analysis was conducted. My running video was recorded on a tablet inside the store, and my foot strike was analyzed using a program on the same device. Despite my overpronat
I would like to return the Trabuca Max 4 model that I purchased from Asics Turkey’s official website, but for days I hav...e been receiving a “502 Bad Gateway” error whenever I try to log into the site. Every time I attempt to access the website, I encounter the same error, which prevents me from start
About one month ago, I purchased a pair of Asics Gel-1130 shoes from Asics’ official online store. There was nothing wro...ng with the shoes, but they were too small for me, so I initiated a return without ever using them. It took approximately 10 days to receive a response regarding my return request
About five months ago, I purchased the Asics Gel-Trabuco 13 GTX from Intersport. The shoes were marketed as featuring Go...re-Tex technology and being durable in all types of outdoor conditions. I mainly used them for daily city walks, especially in rainy weather, as well as for light hiking. However,
On November 19, 2025, I purchased the Asics Ortholite 10 Gel Venture sneakers from Asics’ official website, specifically... because they were advertised as waterproof. However, from the very first day, the product has failed to deliver the promised performance even under the most basic use. On rainy da
On June 14, 2025, I purchased a pair of Asics Trail Scout 3 black outdoor shoes from the Marlin Spor Asics store located... in StarCity Outlet Mall. I used the shoes only once or twice a week in Istanbul city, strictly for daily wear, not for sports or outdoor activities. However, after a short period,
I purchased my Asics Gel Contend 9 shoes from Boyner about 8 months ago. I’ve only used them for weekend walks, and desp...ite such light use, a tear developed at the toe area in a short time. After seeing that other customers experienced similar issues with the same model, I believe this is a recurrin
I purchased a pair of Asics Gel Nimbus 26 running shoes from the Asics store in İzmir İstinyePark and used them only 3–5... times for light walking. However, after such limited use, holes appeared on the upper mesh of both shoes. Experiencing this kind of defect after such minimal wear has been a major
I purchased this pair of shoes at the end of April. I also work in retail, and in our brand, certain areas of shoes — li...ke stitching and glue lines — are not covered under warranty. I explained this to the staff member at the Mall of Istanbul Asics store when I was buying the shoes. I specifically a
I purchased the Asics GEL-Excite 10 model shoes from the Asics Watergarden store about 10 months ago for around ₺2,000. ...Before even reaching a full year of use, the shoes began to tear from the sides. I first noticed this issue about two months ago. After the problem appeared, I sent the product to
On October 25, 2024, I purchased a pair of Asics Gel Nimbus 26 shoes from the Asics Hilltown store in Istanbul. I only u...sed the product once or twice a week for daily wear, yet within just 8 months, both the left and right shoes developed serious deformations and splits on the outer parts. On July
In the last week of May, I purchased the Asics Novablast 5 model shoes from the SPX Korupark store in Bursa, paying arou...nd ₺7,000. I only used the shoes for daily wear and light tempo runs. However, in just three months, a tear appeared on the inner side of the shoe, and the issue has been getting w
On September 14, 2024, I purchased a pair of Asics Nimbus 26 sports shoes from Intersport Bursa Downtown for ₺5,839. Aft...er about six months of use, the fabric around the left big toe area started to unravel and form a hole, which gradually grew larger. In March 2025, after noticing this issue, I ret
In 2024, I purchased a pair of Asics Gel Nimbus 26 running shoes from the Zorlu AVM Asics store. After only a few months... of light use, the front toe area of the shoe started to open up. This is extremely disappointing considering the shoes are marketed as high-quality and built for performance. I ha
I purchased a pair of Asics Magic Speed 4 running shoes from Sportive less than a year ago. I only used them for running..., yet after a few months the inner lining around the big toe area started to tear. Shortly after, the fabric in that section also began to deteriorate. This issue became noticeable
On 28/02/2024, I purchased a pair of Asics EX89 sneakers from the Asics seller on Trendyol. after I began using the prod...uct for about 16 months, cracks appeared on the upper leather and tears developed in the inner fabric (photos are attached). I contacted the seller via Trendyol. The seller informe
On 02/28/2024, I purchased a pair of Asics EX89 sneakers from the official Asics seller on Trendyol. I used the shoes in... Adana mainly for daily wear, around three to four times per week. After just 16–17 months, I noticed visible cracks on the leather upper and tears forming in the inner lining. I e
Dear Asics, On 27/03/2025, I purchased three pairs of Asics shoes: the Gel-Nimbus 26 Women’s Beige Running Shoes from M...altepe Hilltown Intersport, plus one pair of men’s walking shoes and one pair of women’s tennis shoes directly from the Hilltown Asics store. The problem arose with the Gel-Nimbus
On 16/03/2025, I purchased the Asics Gel-Resolution 9 shoes at the Adana Clothing Fair (receipt no: 135). From the very ...first time I wore them, I experienced swelling and pain on the right side of my right ankle. I tried wearing them a few more times, hoping the discomfort would go away, but instead
On May 20, 2025, I purchased the Asics Gel Kayano 30 shoes (Order No: 468672) from Asics’ official online store on my do...ctor’s recommendation. Unfortunately, the shoes did not fit my feet properly, so I first requested an exchange and contacted the Zorlu branch. While the store staff tried to assist
About three months ago, I purchased the Asics Gel 1090 v2 shoes through the Asics store on Hepsiburada for around ₺3,000.... By the end of the second month, the stitching began to come apart, and the problem has progressively worsened. It is very clear that the overlapping parts of the shoe are pulling
I purchased a pair of Asics running shoes from the In Street store in Sefaköy Armoni Park. After about 10 months, the sh...oes started showing serious defects. The right front upper section began to split and come apart, and one of the laces snapped. What frustrates me most is that I did not even wear
On May 25, I purchased a pair of Asics Novablast 5 running shoes from the Asics Hilltown AVM store for ₺6,999. I only us...ed them carefully for city walking, never on rough terrain, dirt, or uneven roads. Despite this light use, within just 40 days the shoes developed serious problems — the sole began
