I would like to return the Trabuca Max 4 model that I purchased from Asics Turkey’s official website, but for days I have been receiving a “502 Bad Gateway” error whenever I try to log into the site. Every time I attempt to access the website, I encounter the same error, which prevents me from starting the return process and has left me frustrated.
Since I purchased the product directly from Asics’ official website, I want to complete the return through the proper channel. However, because I cannot access the site, I am unable to find out how many days I have to exercise my return right or learn the step-by-step return procedure. I am concerned that the return window may expire while I am unable to access the system.
I am requesting that Asics Turkey fix the 502 website error as soon as possible, provide clear information about the return period and conditions, and assist me in completing the return process for the Trabuca Max 4 without any further issues.
Dear Asics Global Support, I am writing to express my deep dissatisfaction regarding a warranty claim I submitted through Asics Turkey (via Marlin Spor, Request ID: 29411597) for a pair of Asics shoes I purchased locally. After only 3 to 4 months of regular use, the front section of the shoes becam...
I purchased a size 42.5 GEL-Nimbus 10.1 Black/Clay Grey shoe from the Asics Turkey website with order number 846UR8727F. After receiving the product, I realized that the size was too small for me and decided to return it. However, because my order has been showing as “packing” for days on the order ...
On February 4, 2025, I purchased a pair of Asics GEL-Trabuco 12 GTX shoes from Sportive’s website, paying ₺6,629. I expected a durable, high-quality product—especially for that price. But within less than a month, the right front sole started tearing and wearing down. What’s even more frustrating i...
Hello, On June 26, 2023, I made the mistake of ordering a pair of shoes from the Asics Turkey website. I waited 1.5 weeks for delivery, and the package supposedly arrived on Saturday. However, they returned the package without informing me. When I called customer service, I expressed my displeasure ...
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