Aliexpress

23100
(22 reviews)
Write a Complaint
349 Complaints
Aliexpress
23100
(22 reviews)
Write a Complaint
1
Zülfü is completely dissatisfied with the result

AliExpress Seller Refused Return for Faulty Xiaomi Wi-Fi Booster

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Zülfü
October 20, 2025 10:47 pm
46

AliExpress Refused to Cancel Unauthorized Order—Return Costs Unfair

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Ahmet
October 19, 2025 7:33 pm
31

AliExpress Impersonation Scam via Tasks and Bank Transfers

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Erhan
October 19, 2025 2:43 pm
61

AliExpress "Earn Money" Scam - Lost Money to Fake Job

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Yaprak
October 08, 2025 8:16 pm
46

AliExpress Refund Still Missing After Returned Cycling Jersey Order

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Burak
September 29, 2025 11:33 pm
55

AliExpress Order Never Arrived and No Refund After One Year

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Şemsettin
September 29, 2025 3:50 pm
50
aliexpress-order-never-arrived-and-no-refund-after-one-year-1.jpg

I Report Non-Delivered AliExpress Order and Request Full Refund or Delivery

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Ersin
September 27, 2025 4:57 pm
48

I Report Faulty AliExpress 3D Superhero Character and Refund Request Denied

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İmdat
September 26, 2025 1:54 pm
46
I Report Faulty AliExpress 3D Superhero Character and Refund Request Denied

I Report AliExpress Customer Service Only Tells Me to Wait While Order Stalls

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Tual
September 25, 2025 9:58 pm
49

AliExpress Account Freeze Problem — Unable to Withdraw Funds After Deposit

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Zohre
September 25, 2025 9:23 pm
66

I Face Sudden AliExpress Account Suspension and Blocked 300,000₺ Balance

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Ayse
September 13, 2025 4:54 pm
60

I Face Rejected Return Request for Wrong Peugeot 407 Fuel Cap Lock Motor on AliExpress

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Mehmet
September 12, 2025 3:03 pm
55
I Face Rejected Return Request for Wrong Peugeot 407 Fuel Cap Lock Motor on AliExpress
I Face Rejected Return Request for Wrong Peugeot 407 Fuel Cap Lock Motor on AliExpress

I Face Undelivered AliExpress Smartwatch Order and Refund Request

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İlhan
September 10, 2025 10:27 am
41

I Face Missing Refund From AliExpress Order Cancellation (Order No: 1115211217075071)

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Niyazi
September 05, 2025 3:49 pm
36

I Face Disabled AliExpress Account and Missing Refund for Bicycle Pedal Order

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Zilan
September 02, 2025 4:39 pm
29

I Face Refund Delay on Canceled AliExpress Orders for Labubu Toys

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Avukat
September 02, 2025 3:11 pm
29

I Paid on AliExpress but It Still Shows as Unpaid

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Ebru
July 25, 2025 10:33 pm
88
1
Gizem is completely dissatisfied with the result

I Can’t Return My Defective Product Because AliExpress Never Sent a Return Code or Instructions

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Gizem
July 25, 2025 10:37 am
108

I Paid ₺2218 for a MK Magic Hearing Aid on AliExpress, But My Order Is Missing

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Nihat
July 23, 2025 11:49 am
77

I Can’t Get My Khons 22KW Charger Repaired After 7 Months

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Mücahit
June 24, 2025 8:24 am
86
I Can’t Get My Khons 22KW Charger Repaired After 7 Months

I Can’t Return My AliExpress Item Due to Wrong Tracking Code

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Meryem
June 23, 2025 3:35 pm
90
I Can’t Return My AliExpress Item Due to Wrong Tracking Code
I Can’t Return My AliExpress Item Due to Wrong Tracking Code
1
Sakip is completely dissatisfied with the result

I Received Cheap, Low-Quality Clothes Late from AliExpress

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Sakip
June 21, 2025 10:56 pm
80
I Received Cheap, Low-Quality Clothes Late from AliExpress
I Received Cheap, Low-Quality Clothes Late from AliExpress
I Received Cheap, Low-Quality Clothes Late from AliExpress
I Received Cheap, Low-Quality Clothes Late from AliExpress
+1
5
Çelik is very satisfied with the result
Resolved
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Çelik
June 13, 2025 8:24 pm
27
Çelik Removed the Complaint from Publication

Frequently Asked Questions (FAQ)

How long does AliExpress take to deliver?
The arrival of your Aliexpress package to you might take between 15 to 45 days (weekend and vacation times excluded). But, of course, it also depends on your chosen delivery method. Aliexpress offers standard, fast, or super fast delivery options like all global online sellers. The standard delivery range is a few weeks.
Why does my order keep getting cancelled on AliExpress?
Aliexpress is an online trading platform that many dropshipping and business owners use. The website tries to cover sellers’ and buyers’ rights, but the order might still get canceled for many reasons, such as stock issues, seller’s business profile, or bank transaction issues. In these cases, as the buyer, it is possible to get in touch with the seller. To do that, go to “My Orders,” locate the item you are having trouble with and click “Contact Seller.” Make sure the buyer’s protection time ( 60 days) doesn’t expire while you wait for the seller’s answer so that you will have time to “Open Dispute.”
How do I dispute a transaction on AliExpress?
When you encounter an unpleasant situation regarding your order let it be a cancellation or money related, you can always file a claim or “Open a Dispute” in Aliexpress words. After signing into your account, tap on “My Orders.” On this page, you can see detailed information about your purchases. It doesn’t matter if the order is complete or still open. You can use the “Open Dispute” option on the right of the order you want to discuss.
What to do if a seller refuses to refund on AliExpress?
Sellers might refuse to refund for many reasons. As a buyer, ensure you have documented order history, messages, and other communications. Next, get in touch with Aliexpress administrative staff through customer service channels and explain your situation. You might be asked to supply information from order placement to delivery status and disputes, if there are any.
How can I contact AliExpress?
You can communicate your issues with Aliexpress through two methods: live chat and options offered in user profiles on the website. Some users also find leaving a message on their social media accounts productive.

About AliExpress

AliExpress is a global online retail marketplace, owned by the Chinese company Alibaba Group. It offers a wide variety of products at competitive prices, with fast and reliable shipping options. The platform allows small businesses and individual sellers to offer their products to a global audience. AliExpress has become a popular destination for online shoppers looking for good deals on a wide range of products, from electronics and clothing to home goods and more. The platform offers a safe and secure shopping experience, with buyer protection and a dispute resolution system to protect the rights of both buyers and sellers.