On July 19, 2025, I placed an order through AliExpress with the MK Magic store and paid ₺2218.57 for a hearing aid (Order Number: 1114561399365159). My bank confirms the payment was processed successfully, and the money was withdrawn from my account. However, my order does not appear under the “My Orders” section on the AliExpress platform.
This is extremely concerning. Since the order isn’t visible in my account, I have no way of tracking it, requesting support, or even initiating a dispute. I’m left completely in the dark about the status of the item I paid for. This raises serious doubts about the reliability of a globally recognized platform like AliExpress.
I demand that AliExpress urgently investigate this issue, locate my order, or issue a full refund immediately. I also request clarification on how something like this could happen on such a major platform. Please resolve this as soon as possible—I expect transparency, accountability, and action.
On July 25, 2025, I placed an order on AliExpress through the Shop1103307936 store for a smartwatch (Order No: 1114631699443877). The total cost was $57.62, which I paid in full at the time of purchase. It has now been over one month, and my order has still not been delivered. The tracking informat...
I am extremely frustrated with AliExpress. On April 12, 2025, I placed an order for a toy train, with the transaction listed as 1421CO/AliExpress, totaling ₺426.44. The payment was successfully deducted from my card, but my order completely vanished from my account — it shows as deleted, and I have ...
I'm very upset about the problems I've been having with my order (Order No. 8166606576134015), which I placed on Aliexpress on May 28, 2023. I bought an electronic card for a total of 2,032 lira, which was the price of the product plus taxes and shipping costs. Unfortunately, the product hasn't arri...
On September 23, 2025, I placed an order from the Shop1102752376 store on AliExpress for a 2024 Tinkoff Team Long-Sleeve Cycling Jersey. I paid 2,004.78 TL with my bank card. I returned the product on September 25, 2025, and in the AliExpress system it shows that the refund has been processed. Howe...
On August 12, 2025, I placed an order for shoes on AliExpress (Order No: 1115125668314695). Since the product was not shipped within the stated timefr...
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