On August 20, 2024, I canceled my AliExpress order (Order No: 1115211217075071). While AliExpress confirmed that the payment refund was approved, no refund has appeared in my bank account to date.
My bank (Ziraat Bankası) informed me that I should resolve the issue directly with AliExpress, but since there is no local customer support in Turkey, I have been unable to get any assistance.
I have been waiting for almost two weeks for the refund of ₺1,335.92, yet there has been no progress or explanation.
I request that my refund be credited to my account immediately and that I be provided with a direct contact person or support channel who can handle this issue without further delays.
This situation has caused unnecessary stress, and I expect AliExpress to resolve my case urgently.
On September 23, 2025, I placed an order from the Shop1102752376 store on AliExpress for a 2024 Tinkoff Team Long-Sleeve Cycling Jersey. I paid 2,004.78 TL with my bank card. I returned the product on September 25, 2025, and in the AliExpress system it shows that the refund has been processed. Howe...
I put in an order for item number 8156045436233632 on September 24, 2022. Since then, it's been almost 10 months, and neither the product nor the money has been sent to me. I'm already not sure if the order will come, but at the very least, I expect to get my money back. It's frustrating that I coul...
I ordered a product from AliExpress and later canceled the order, but my refund has not been processed. When I contacted the seller, they assured me that AliExpress would handle the refund. However, I am still waiting for my money to be returned. I have also tried reaching out to AliExpress custome...
I canceled my order on AliExpress within just two hours on the same day I placed it. Yet, incredibly, my refund still hasn't appeared in my account! I've been waiting patiently for days, expecting my money back, but AliExpress keeps ignoring this issue. It's unacceptable for them to hold onto my ₺ f...
On August 12, 2025, I placed an order for shoes on AliExpress (Order No: 1115125668314695). Since the product was not shipped within the stated timefr...
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