I ordered a product from AliExpress, but it turned out to be too small. When I tried to return it, the seller refused the return outright. Since I no longer needed the item, I proceeded with a return under the “no longer needed” option. That’s when the real trouble began.
The return tracking code they provided is completely incorrect, so I can’t ship the product back. On top of that, they never shared a valid return address. They’re not offering pickup, not giving me any shipping details, and they won’t let me cancel the current return and start over. I’m just stuck in limbo.
AliExpress support isn’t helping either—they told me to wait until July 19 and then file a dispute. Why should I wait weeks just to fix a problem caused by a faulty return system?
I’m extremely disappointed. This entire process is broken. I want to return the item, get my refund, and move on. AliExpress, fix your return system—stop wasting buyers’ time and money with useless tracking codes and unresponsive sellers. I demand a proper return address, and I expect this return to be processed without delay.
I placed an order on AliExpress, but unfortunately, the product arrived defective. I immediately filed a return request, which was accepted. However, since then, nothing has moved forward. I wasn’t provided with a return shipping code, nor was I told which courier I should use to send the item back....
I ordered a product from Aliexpress, but it never arrived. Despite this, the system shows the item as delivered, which is completely false. I can’t track the package, and I have no idea which shipping company is handling it or where it might be. Reaching customer service has been nearly impossible, ...
I placed an order on AliExpress (ID: 3045010656308625) on November 19, which was supposed to be delivered by November 29. They stated that a refund option would be available if the delivery didn’t occur. On November 27, I was informed the item was shipped with the tracking number 0034043462504911328...
AliExpress has completely let me down. I ordered a specific item, but instead, they sent me the wrong product. To make matters worse, there is no return option, leaving me stuck with something I didn’t order. This is not how a shopping platform should operate. There is no real customer service, no ...
I placed an order on AliExpress for shoes, a jacket, and a shirt. The delivery was promised for June 5 or 6, but my package didn’t arrive until June 10. That delay was just the beginning of the problem. When the items finally arrived, I was shocked at how cheap and low-quality they were. Nothing lo...
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