Issues can impede AliExpress order processing. Shipping eligibility, stock availability, payment method compatibility, payment processing errors, and seller cancellations may be issues. It's important to address these issues early to make ordering easy:
• Shipping: Check the product description to see if it ships to your location. For shipping to your country, contact the seller directly.
• Sellers may run out of stock. When this happens, they notify you and cancel the order. Stay updated on stock.
• Verify that the seller accepts your payment method. You should match your payment method to the seller's preferences.
• Payment Processing: If you have payment issues, try PayPal or another credit card. If the payment processing system is down, this step can help.
If you're unsure why your order didn't go through, contact the seller. They may illuminate the situation.
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