AliExpress Blocking My Commission Earnings and Refusing Withdrawal
I was using my AliExpress account to generate income by earning commissions. Since December 29–30, 2025, my account has been frozen, and I am unable to withdraw my funds. The system states that my credit score must be 100, but mine is currently 80, so I cannot complete a withdrawal.
When I contacted AliExpress support, they repeated the same information — that I cannot withdraw my funds unless my credit score reaches 100. They also told me that in order to increase my score, I would need to place very high-value orders. At the moment, I have approximately $7,520 stuck inside my account, and I cannot access it. This situation is causing me serious financial hardship.
I am also an earthquake survivor, and my home was destroyed, so I am already going through a very difficult time. I urgently need access to this money. I believe it is unfair that users are prevented from withdrawing their own funds because of a credit score requirement.
I request a full review of my account, that my grievance be resolved, and that the $7,520 currently held in my account be paid out to me as soon as possible.
Progress
I was scammed on Telegram with a promise of commission‑based shopping using the Aliexpress name. I joined this system after being referred by someone named Merve Bulut, and after the transactions I was told that I had a balance of 322,600 TL in a frozen account within the app, but I cannot withdraw this money.
To be able to withdraw the money, I was asked to deposit an additional 200,000 TL. Communication was only through Telegram; there was no contact through any other channel. These events occurred on November 29–30, and currently I cannot get my money and I am constantly faced with requests for additional funds.
Moreover, I am an earthquake victim and already in a very difficult financial situation. Because of this scam I am experiencing an even greater hardship. I demand the immediate refund of the 322,600 TL shown in the frozen account, which resulted from the commission‑based shopping scam using the Aliexpress name, and I request that a prompt investigation be carried out regarding the individuals who are victimizing people with this method.
