The product I bought on AliExpress broke down in a short time, how can I dispute?

I purchased a 3D-printed superhero figure from the Asoxin Store on AliExpress. I had previously bought another character without issues, but this time the figure I received has a serious defect in its arms. The arms do not stay attached in their sockets; they keep falling off and won’t stay in place...

I purchased a Khons 22KW charging unit from AliExpress, and after just 7 months of use, it stopped working completely. When I originally bought the product, the seller clearly stated it came with a 2-year warranty. As soon as the issue occurred, I contacted the seller and explained the situation. Bu...

I bought a Khons brand car charger from Aliexpress. The description said 2 years of technical support and warranty. However, the charger broke down in 1 year. I get the Over Temper error. I have been writing to the company I bought it from, Aliexpress, for 15 days, explaining the incident, they want...

I purchased a Tiesfong dash cam from the Tiesfong Supply Store on AliExpress, and within less than a year, it completely stopped working. The camera won’t turn on at all, even though it’s still within the warranty period. I reached out to the seller multiple times, but they have not responded at al...

I purchased a Khons brand car charger from AliExpress, and the listing clearly stated that it came with a 2-year warranty and technical support. However, after just 10 months, the charger stopped working. I reached out to both the seller and AliExpress, explaining the issue and requesting a replace...

I will never shop on Aliexpress again. I received a defective product, but I cannot return it because I placed the order as a guest. Despite providing proof of payment via PayPal and submitting all required documents, Aliexpress refuses to process my refund. This experience has been incredibly frus...

I bought a 15-pack of USB to PS/2 adapters from AliExpress, but sadly, none of them worked. To top it off, after I explained the problem and shared videos and pictures as proof, I didn't get any response at all. I feel like nobody's paying attention to me. I'm really disappointed that I tried to sav...

I bought something from AliExpress recently, and it showed up with a stain on the lens and the screen. I showed them video proof of the problem, but neither the seller nor AliExpress took me seriously. I'm feeling pretty overlooked and disappointed, especially since this is my second not-so-great ex...

I purchased a product from AliExpress, and right from the first day, it didn’t work as expected. I tried to return it on the second day, but no one from AliExpress has been helpful in resolving the issue. As a consumer, I have the right to return a product within 15 days, but AliExpress is not honor...

I purchased an electric cleaning brush from AliExpress, but the product arrived defective and did not work. I contacted the seller, who refused to accept a return. I then reached out to AliExpress customer service, who requested video evidence of the issue. I provided three separate videos showing ...

I purchased a smartwatch from AliExpress eight months ago. After using it for about a month, the screen malfunctioned. The watch still works, but without a visible screen, it's useless. I decided to order a new smartwatch, which arrived recently. However, the new watch came with no screen at all—it'...

I purchased a Votol-EM100 GTS 72360S driver from AliExpress. When I took it to an e-bike service for installation, they informed me that the product was defective. AliExpress customer service requested photos and videos as proof of the issue. Despite multiple submissions, including photos and videos...

I purchased headphones from the Warriors Club Store on Aliexpress (order number 3035901128774429). Unfortunately, they stopped working just 18 days after I received them. I've reached out multiple times to both the seller and Aliexpress, but their responses have been dismissive and unhelpful. It fee...

Within a month of receiving my order from Aliexpress, the product that I had broken, but I am unable to return it because it has been more than 15 days since I made the purchase. In light of the fact that I am unable to initiate a dispute, I am at a loss for what to do. When we made the purchase, we...

On June 18, 2023, I bought a watch from the "grancabrio Store" on AliExpress. Including taxes, I paid 1889 TL for the item. At the time, it was the same as $80 USD. But the product was broken when it got there. It's a watch with moving parts that doesn't work at all. The mechanism inside looks like ...

I received the product, but it arrived damaged and has software errors. I requested a refund, but they are not providing me with a solution. They are suggesting that I fix the broken item myself with glue, w**?? why would I have to go through that trouble when I paid for a decent product myself? I ...

My order number is 8162079591108408, and the item I got is broken and not what was advertised. The item costs 45 USD, but it doesn't work, so I'd like to send it back. But I have to pay about 110 USD to ship the package from Turkey to China. You want me to pay for shipping, but you're only going to ...