The product I bought on AliExpress broke down in a short time, how can I dispute?

If a product purchased on AliExpress is faulty or broken, the first step is to contact the seller's customer service. However, if you cannot get the necessary help from the seller, you can use AliExpress's "open dispute" feature. This feature is designed to solve problems between the seller and the buyer. In cases where you cannot reach an agreement with the seller, the AliExpress platform becomes an intermediary and helps to find a solution. At this stage, you should describe in detail the problem with the product, your experience and how the seller did not offer a solution.