AliExpress Charged Me $17 but No Order Appears in My Account

December 6, 2025 3:01 PM110

On December 12, I made a purchase on AliExpress for a product. After the transaction, $17 was charged to my card, but I cannot find this item anywhere on my account pages or in my orders. Since I can’t locate the product, I am also unable to cancel it.

During this process, I keep seeing screens asking me to sign up for a monthly subscription, but all I want to do is cancel the purchase I already made. I have the information labeled “merchant no: 656608619,” but even with this, I still cannot access the order or terminate the transaction.

I request that AliExpress immediately locate the order associated with this transaction, cancel it right away, and urgently refund the $17 that was taken from my card.

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