1
Kağan is completely dissatisfied with the result

Ajet Damaged My Rozanna Suitcase Wheel And Paid Less

Ajet Damaged My Rozanna Suitcase Wheel And Paid Less
Ajet Damaged My Rozanna Suitcase Wheel And Paid Less
Ajet Damaged My Rozanna Suitcase Wheel And Paid Less
Ajet Damaged My Rozanna Suitcase Wheel And Paid Less
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Kağan
October 30, 2025 11:05 am
43

After my flight with Ajet on October 12, 2025, I discovered that the wheel of my Rozanna brand suitcase was completely broken when I collected my luggage at Sabiha Gökçen Airport. This is the first time I have experienced such an incident, and the replacement cost of my luggage is approximately $595. I immediately reported the issue at the airport, and an official report was filed. Due to this damage, I faced serious difficulties in transportation and was left without a usable suitcase. I contacted Ajet customer service in writing regarding the matter. However, the compensation offer of $36 they provided is far below the actual value of my suitcase and the inconvenience I have suffered. This offer is completely unacceptable and does not resolve my grievance. Despite my objection, no improvement has been made. I request fair compensation that reflects the true value of my suitcase and expect a solution-oriented approach to my case. My file number is 2500097 // ddp sawvf63, and my arrival time was 16:10.

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