Agoda Demanded $108 Refund After Customer Arrives to Flooded Hotel Room
I made a two-person room reservation at Ornella Hotel for September 12 via Agoda with booking number l1184969023. When w...e arrived to check in, we saw that the bathroom was flooded with water and the crib was unfit for use. Furthermore, because the hotel was fully booked, they could not offer us an a