Unable To Access Flight Booking – Incorrect Email Address Entered

Unable To Access Flight Booking – Incorrect Email Address Entered
1
Jovınıe's Thank You Message
we have received the booking confirmation from agoda

I purchased a Jetstar Japan Economy Class flight ticket (flight GK 234, Airbus A321-200 Neo) through Agoda from Kansai International Airport (KIX) to Narita International Airport (NRT) for 27 December 2026, scheduled from 20:05 to 21:25. I completed the purchase on 13 September 2026. During the booking process, I accidentally entered an incorrect or non-existent Gmail address. Because of this mistake, I have not received any booking confirmation or flight details by email. I also did not log into my Agoda account when making the purchase, so the reservation does not appear in my account and I cannot view or manage the booking there. Despite this, the payment for the ticket has been successfully charged. My bank transaction clearly shows a completed Agoda.com payment in the amount of 297,073 Korean won. This confirms that the purchase was finalized, but I still have no way to access the reservation because the email address used does not exist. I kindly request your urgent assistance in locating my flight booking using my payment and flight details and correcting the contact information on the reservation. I ask that you update the email on file to my correct address, suzainimais***@gmail.com, so that I can receive the booking confirmation and manage my flight. I am ready to provide any further payment or passenger details you require in order to verify the reservation and resolve this issue as soon as possible.

Jovınıe
September 15 9:52 AM

we have received the booking confirmation from agoda

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