Unable To Access Flight Booking – Incorrect Email Address Entered

I purchased a Jetstar Japan Economy Class flight ticket (flight GK 234, Airbus A321-200 Neo) through Agoda from Kansai International Airport (KIX) to Narita International Airport (NRT) for 27 December 2026, scheduled from 20:05 to 21:25. I completed the purchase on 13 September 2026. During the booking process, I accidentally entered an incorrect or non-existent Gmail address. Because of this mistake, I have not received any booking confirmation or flight details by email. I also did not log into my Agoda account when making the purchase, so the reservation does not appear in my account and I cannot view or manage the booking there. Despite this, the payment for the ticket has been successfully charged. My bank transaction clearly shows a completed Agoda.com payment in the amount of 297,073 Korean won. This confirms that the purchase was finalized, but I still have no way to access the reservation because the email address used does not exist. I kindly request your urgent assistance in locating my flight booking using my payment and flight details and correcting the contact information on the reservation. I ask that you update the email on file to my correct address, suzainimais***@gmail.com, so that I can receive the booking confirmation and manage my flight. I am ready to provide any further payment or passenger details you require in order to verify the reservation and resolve this issue as soon as possible.
we have received the booking confirmation from agoda
