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Verified

Member since January 2022

Complaints

ETS Refuses Responsibility for Agoda Hotel Booking Refund

October 31 8:01 PM1

I made a reservation for Hotel By Karaaslan Kuşadası through the Agoda platform for 13–15 November 2026, 2 nights for 1 ...adult and 1 child. For this reservation I paid a total of ₺5,254.48. Later I requested a cancellation and refund, but Agoda informed me with an automatic bot message that a refund ...

Agoda Refused Refund After I Cancelled My Hotel Reservation

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Agoda

October 31 7:42 PM1

I made a hotel reservation through Agoda for Hotel By Karaaslan Inn in Kuşadası for the dates 13–15 November. Later I ca...ncelled this reservation. After the cancellation, I was informed that the full amount, 112.5 USD, would still be charged and that no refund would be made. During the reservation an...