On February 14, I purchased a Xiaomi Redmi Watch 5 Active smartwatch from İdefix as a Valentine’s Day gift for my spouse.... From the very first day, the device has had issues, but at first I thought my spouse was simply not used to using it, so I did not focus on the problem. However, we later realize
I purchased a “Xiaomi Pad 8 8GB 256 GB Green Tablet Keyboard (Xiaomi Smart Pen Gift)” from the official Xiaomi seller vi...a Trendyol. In the product listing, it was clearly stated that a Xiaomi Smart Pen would be given as a gift. However, in the package delivered to me, only the keyboard case was incl
On January 20, 2026, I purchased a Xiaomi Redmi Note 15 from the Mi.com website with the order number 5260**********74. ...During the purchase, I chose to take advantage of a $55 trade-in support promotion offered at the time. Following Xiaomi’s instructions, I sent my old phone to EasyCep, the company
On January 13, 2023, I purchased two Xiaomi Redmi Note 10 Pro smartphones. I used both phones without any issues for abo...ut three years, but recently both devices experienced the exact same motherboard failure at the same time. The phones’ screens go black, sometimes they stop charging, and because
"Based on the information I provided, I filed an application with the Consumer Arbitration Board, and as a result of that application an expert was appointed. The expert wrote in the report that the robot vacuum was causing the problems I described and could not even be found, personally contacted me to explain this, and it resulted in a refund with interest. :)"
On February 8, 2026, I purchased a Dersar robot from the Xiaomi Store. After purchasing the product, I realized that its... mobile application is not available on the Google Play Store. The only way I was able to install the application was by downloading and installing an APK file manually. I was not
I am using a Xiaomi Redmi Note 14 Pro and since yesterday I have not been able to open the game Free Fire on my phone. W...henever I try to open the game, it does not process properly and immediately returns to the phone’s main display instead of starting. Because of this, I cannot play Free Fire on my
I purchased a Xiaomi 15T Pro phone from Mi Store and later returned the product by using the return code I received from... customer service. I sent the device back on 11.02.2026 via cargo with a tracking number. Although Mi Store received my return, my refund of ₺52,999 has not been paid to me. Since
I am using a Xiaomi 15 Ultra Global version purchased from Best Mobile Phones in Melbourne, Australia, and for at least ...the last six months I have been experiencing an intermittent but persistent call audio problem. During calls, other people frequently report that my voice is very muffled or that t
I submitted my black Xiaomi Redmi Watch 5 Lite to the Vatan Bilgisayar store at Kahramanmaraş Piazza Mall for service be...cause the touchscreen was not working and the display functions were not operating properly. Vatan Bilgisayar and Xiaomi’s authorized service center acknowledged that the device ha
On 05.01.2026, I purchased a Xiaomi Mijia Smart Air Purifier 6 from the official Xiaomi Turkey website, with order numbe...r 526010524986138701, for ₺10,869.00, paid by credit card. I have been using the product for more than a month, and based on my experience during this period, I am not satisfied wi
I have been unable to verify my WhatsApp number on my Xiaomi Redmi 9 for a ...long time, despite trying many times. I am registering a number with the co
After installing the HyperOS 3 update on my Xiaomi Redmi Note 13 Pro Plus, I started experiencing constant system crashe...s. Before the update, there were no such issues, but after HyperOS 3 was installed, the device has become almost unusable, crashing repeatedly during normal use. I am using the de
About one month ago, I took my Redmi Note 13 Pro 5G to a technical service center because it suddenly started restarting... and shutting down on its own. At that time, they reset the phone and told me the issue would be resolved. However, despite only a short period passing, the same problem has now st
On May 20, 2024, I purchased a Redmi Note 13 smartphone from a Xiaomi store. Shortly after the purchase, the phone began... experiencing freezing, lagging, and especially serious problems during phone calls. During calls, the phone would frequently shut down, I could not hear the other party clearly, a
On November 7, 2025, I purchased a Mi 15T Pro smartphone from Mi.com, and during the purchase I traded in my old phone t...hrough Easy Cep. Easy Cep assigned a value to my old phone, which I accepted, and as part of the trade-in campaign on Mi.com, I was informed that I would receive a 3,000 TL coupon
I purchased my Xiaomi Mi TV Stick 1080p Android TV Media Player approximately 3.5 years ago through Hepsiburada. For abo...ut the past six months, the device has been experiencing freezing issues and failing to start properly. In the most recent stage, the device shut down completely and no longer powe
I purchased a Xiaomi 15 mobile phone from the n11 website on 14.08.2025. After inserting my SIM card, on the 5th day, I ...received an official BTK message stating that the device was cloned. Thus, I found out that the phone sent to me was not a proper, legally registered device. After this message, I
I am using a Xiaomi 12 Pro purchased from an official Xiaomi store in India, and I have been experiencing serious FPS pr...oblems in all games, including Fortnite, for years. Although the device was advertised as supporting up to 120 Hz refresh rate, I get only between 5 and 40 FPS in games, which is f
I have been using my Xiaomi Mi Stick 4K for about 1.5 years, always with its original power adapter and exactly as inten...ded. For the past two weeks, when I try to turn the device on, only the Xiaomi/MI logo appears, and then it immediately shuts off within the same second. This cycle repeats continu
On December 20, 2025, I purchased a Xiaomi Smart Humidifier 2 EU for approximately 65.8 euros. After approximately two w...eeks of trouble-free operation, the device suddenly began to emit an abnormal and disturbing motor-like noise, which became louder as the operating power was increased. On January
I am using the Redmi Note 13 4G NFC (code name sapphiren), which was announced in January 2024 and purchased in Türkiye.... As of January 2026, this device still has not received the HyperOS 3.0 update based on Android 16. Although the phone is a relatively new model, Xiaomi has not yet released HyperO
I have been using the S20 Plus robot vacuum cleaner with mopping function for approximately 9 months. Despite the produc...t being relatively new, an issue has occurred with the mop holder parts. The mop pads are not properly held by the holder, and the problem persists even after replacing the mop pad
I am using Redmi Buds 6 Play with my iPhone and until today I had no issues. However, today the right earphone suddenly ...stopped giving any audio. I followed the reset steps and also removed and re-paired the earbuds, but there was no change. On the phone it still shows the right earbud as “in case”
I have been experiencing a connection problem between my Redmi Watch 5 Acti...ve and my iPhone for more than one month. Although I enter the correct deta
