About one month ago, I took my Redmi Note 13 Pro 5G to a technical service center because it suddenly started restarting and shutting down on its own. At that time, they reset the phone and told me the issue would be resolved. However, despite only a short period passing, the same problem has now started again, and I am unable to use the phone properly. While using the device, it suddenly begins turning off and on by itself, which completely eliminates its functionality. Since my phone is an overseas device, it is not covered by warranty, which leaves me uncertain about what can be done. Because of this ongoing and repeatedly occurring issue, I request that a permanent solution be provided for this problem and, if possible, that the device be replaced.
I purchased a Redmi Note 12 Pro that came with a valid warranty and have now sent it to the service center for the second time, seeking a replacement because of persistent problems. Even though I explicitly requested a device replacement, they just conducted a test and sent the phone back after hold...
My Redmi 13 Pro has been randomly refusing to charge for the past year. At first, we thought the issue was caused by the chargers, so we tried differe...
I bought a Redmi 12C a little over two years ago, and I’ve had nonstop problems with it. About 5–6 months after purchasing, the phone started freezing randomly, opening apps by itself, and even making calls without my input — as if it had a mind of its own. Shortly after, it began overheating, would...
Since the day I purchased my Redmi Note 14 Pro, I’ve been constantly experiencing Wi-Fi disconnection issues. The problem isn’t limited to a specific network—it happens everywhere and on all Wi-Fi connections. I’ve already updated the device’s software, and when that didn’t resolve the issue, I sen...
I’ve been using my Xiaomi Redmi Note 11 Pro for two years, and recently it started shutting down on its own and takes a long time to restart. Despite taking great care of the phone—it’s in perfect physical condition—I’m now regretting my purchase. The warranty period has expired, but I suspect this...
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