On October 24, 2025, I completed a transaction within the WPS Office app as part of a trial membership. However, even though I did not give any approval to switch to an annual subscription, I noticed that $23 was charged to my credit card on October 25, 2025. The fact that this fee was collected without any notification or authorization has caused me financial harm.
User ID: 306411471
I have not yet contacted customer service regarding this issue. I request that the $23 be refunded to me and ask that this matter be resolved as soon as possible.
I started a 3-day free trial membership with the WPS Office app. Because I forgot to cancel at the end of the trial period, the annual subscription fee was charged to my card without my knowledge or consent. On December 12, 2025, a payment of $23 was taken from my card. However, before this charge w...
I started the WPS Office free trial through Google Play. Although my trial period was set to end on December 20, 2025, my debit card was charged $23 on December 19, 2025, under reference number 22637535311018377 and transaction code 868482-032637. I was not aware of this charge. When I saw that the ...
I subscribed to a 1-month free trial membership in the WPS Office app. Without any approval or prior notice—and even though I was actively using the service—an annual subscription fee of $18 was charged to my credit card on November 21, 2025. The transaction appears under the order number ORDER_SG_...
I started a 3-day free trial subscription for the WPS Office app through Google Play. Since I forgot to cancel at the end of the trial period, the annual subscription fee was charged to my card without my knowledge or explicit approval. On December 23, 2025, $23 was charged to my card. However, befo...
On November 25, I started a 3-day trial through WPS for $0.05. However, on November 27, an annual subscription fee of $23 was charged to my account without my knowledge or consent. Since this transaction was completed entirely without my permission, I feel wronged and misled. The reference number f...
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