On November 25, I started a 3-day trial through WPS for $0.05. However, on November 27, an annual subscription fee of $23 was charged to my account without my knowledge or consent. Since this transaction was completed entirely without my permission, I feel wronged and misled.
The reference number for this transaction is 660975981. I purchased the subscription directly through WPS’s own system. So far, I have not been able to reach customer service or support, and I have not received any response.
I request that the unauthorized $23 annual subscription fee be canceled and fully refunded to me, and that my subscription be completely terminated.
I started a 3-day free trial membership with the WPS Office app. Because I forgot to cancel at the end of the trial period, the annual subscription fee was charged to my card without my knowledge or consent. On December 12, 2025, a payment of $23 was taken from my card. However, before this charge w...
I started a 3-day membership through the WPS Office app on my Android phone. After the trial period ended, $23 was charged to my card through Google Payments on December 2 without my knowledge or consent. I attempted to dispute the transaction through my bank and closed my card for security reasons...
I started the WPS Office free trial through Google Play. Although my trial period was set to end on December 20, 2025, my debit card was charged $23 on December 19, 2025, under reference number 22637535311018377 and transaction code 868482-032637. I was not aware of this charge. When I saw that the ...
On October 24, 2025, I completed a transaction within the WPS Office app as part of a trial membership. However, even though I did not give any approval to switch to an annual subscription, I noticed that $23 was charged to my credit card on October 25, 2025. The fact that this fee was collected wit...
I started a 3-day free trial of the WPS Office app on my Android phone. However, after the trial ended, without receiving any notification, email, or warning, an automatic charge of $23 was taken from my account on January 22, 2026. Because there was no clear or prior notice about this charge, I was...
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