WPS Office Accidental Yearly Subscription Refund Denied By Google Play

I accidentally purchased the WPS yearly subscription through Google Play on 30/12/2025, and a total of twenty‑six thousand naira was charged to my account. I did not intend to buy this yearly plan and requested an immediate refund as soon as I realized the mistake. WPS support informed me multiple times that they had initiated my refund and told me to contact Google Play to process it. Each time I reached out to Google Play, they redirected me back to WPS. This has gone on in a loop, with both parties referring me to each other without resolving my issue. Today, Google Play finally informed me that my refund request had been denied, even though WPS kept saying that the refund had been initiated. Because of this, I am stuck in the middle with no refund and no clear explanation, despite acting quickly and in good faith after an accidental purchase. I request that my accidental yearly subscription be fully refunded in the amount of twenty‑six thousand naira and that my subscription be cancelled, so that I am not charged for a service I did not intend to use.