I started a 3-day free trial membership with the WPS Office app. Because I forgot to cancel at the end of the trial period, the annual subscription fee was charged to my card without my knowledge or consent. On December 12, 2025, a payment of $23 was taken from my card. However, before this charge was processed, I did not receive any warning notification, either by SMS or through the app.
I am a student and also work while continuing my education. This amount is truly high for me and has seriously strained my budget. I do not accept that such a large amount was charged without any additional confirmation process and without my permission, and I request a full refund of the annual subscription fee.
I kindly ask that this issue be resolved as soon as possible and that my refund be processed promptly.
I started a 3-day free trial subscription for the WPS Office app through Google Play. Since I forgot to cancel at the end of the trial period, the annual subscription fee was charged to my card without my knowledge or explicit approval. On December 23, 2025, $23 was charged to my card. However, befo...
I started a 3-day free trial of the WPS Office app on my Android phone. However, after the trial ended, without receiving any notification, email, or warning, an automatic charge of $23 was taken from my account on January 22, 2026. Because there was no clear or prior notice about this charge, I was...
On October 24, 2025, I completed a transaction within the WPS Office app as part of a trial membership. However, even though I did not give any approval to switch to an annual subscription, I noticed that $23 was charged to my credit card on October 25, 2025. The fact that this fee was collected wit...
I started the WPS Office free trial through Google Play. Although my trial period was set to end on December 20, 2025, my debit card was charged $23 on December 19, 2025, under reference number 22637535311018377 and transaction code 868482-032637. I was not aware of this charge. When I saw that the ...
I started a 3-day membership through the WPS Office app on my Android phone. After the trial period ended, $23 was charged to my card through Google Payments on December 2 without my knowledge or consent. I attempted to dispute the transaction through my bank and closed my card for security reasons...
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