WPS Office Double Charged Me $64 After Cancellation

Arzu
WPS Office
21

On November 8, 2025, even though I was using the free version of the WPS Office app and canceled the subscription immediately through the Play Store, a total of approximately $64 was charged to my Halkbank account in two separate transactions (about $41 and $23). The transaction was processed through the Google account registered under a***********@gmail.com. This occurred entirely without my knowledge or consent.

I was unable to receive support because I could not reach any customer service phone number. I also have bank statements documenting these transactions. I request that the full $64 be refunded to me immediately.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

WPS Office charged my card without consent – how can I get a refund?

16 Complaint

WPS Office billed me after cancellation – what should I do?

14 Complaint

Similar Complaints

WPS Office Charged Me $67 During a Free Trial Without Any Notice

Murat
WPS Office
21

On the night of December 22, 2025, between 2:00 and 3:00 AM, I used the WPS Office app for the first time on my Android ...

WPS Office Charged Me Before Free Trial Ended

Perihan
WPS Office
14

I started the WPS Office free trial through Google Play. Although my trial period was set to end on December 20, 2025, m...

Unauthorized Google Payment for WPS Office Subscription

İbrahim
WPS Office
14

I started a 3-day membership through the WPS Office app on my Android phone. After the trial period ended, $23 was charg...

Requesting Refund for Unauthorized Google Help Pay Charges

Aslı
Helppay
40

On September 7, September 30, and October 14, three separate charges of $5 (about 154 TRY each) were made to my Akbank c...

Unexpected WPS Office Subscription Fee Without Consent

Azra
WPS Office
12

Money was withdrawn from my account in the amount of $23 this morning through the WPS Office app that I use on my Androi...