WPS Office billed me after cancellation – what should I do?

If WPS Office billed you after cancellation and you want to fix it;

Contact WPS Office Support;

• State that you canceled the subscription but were still charged
• Provide your account email, cancellation date, charge date, and amount
• Attach screenshots showing the cancellation status and bank charge

Ask them to;

• Confirm why billing continued after cancellation
• Refund the post-cancellation charge
• Stop any remaining or hidden recurring billing
• Provide a ticket number and refund timeline

If the charge came through App Store / Google Play;

• Request a refund from Apple or Google and select “Charged after cancellation”
• Include screenshots of the cancellation proof

If WPS doesn’t resolve it;

Consider filing a complaint on Xolvie to seek a resolution.