WPS Office billed me after cancellation – what should I do?

I started a 3-day free trial of the WPS Office app on my Android phone. However, after the trial ended, without receiving any notification, email, or warning, an automatic charge of $23 was taken from my account on January 22, 2026. Because there was no clear or prior notice about this charge, I was...

On the night of December 22, 2025, between 2:00 and 3:00 AM, I used the WPS Office app for the first time on my Android phone, and the app clearly stated that it included a 3-day free trial. Despite this, before the trial period ended, a subscription was unfairly activated without notifying me, and ...

While using the WPS Office app, on December 22 at 6:31 AM, a charge of $21 was made to my debit card for what was described as a one-year subscription without my knowledge or consent. I thought the app was free, and I did not see any clear, open, and understandable notification that this fee would b...

I started a 3-day free trial subscription for the WPS Office app through Google Play. Since I forgot to cancel at the end of the trial period, the annual subscription fee was charged to my card without my knowledge or explicit approval. On December 23, 2025, $23 was charged to my card. However, befo...

I started the WPS Office free trial through Google Play. Although my trial period was set to end on December 20, 2025, my debit card was charged $23 on December 19, 2025, under reference number 22637535311018377 and transaction code 868482-032637. I was not aware of this charge. When I saw that the ...

I started a 3-day free trial membership with the WPS Office app. Because I forgot to cancel at the end of the trial period, the annual subscription fee was charged to my card without my knowledge or consent. On December 12, 2025, a payment of $23 was taken from my card. However, before this charge w...

Money was withdrawn from my account in the amount of $23 this morning through the WPS Office app that I use on my Android phone, without any knowledge or approval on my part. Previously, I had only made a $0.05 payment through the app; aside from that, I did not authorize any subscription or purchas...

I subscribed to a 1-month free trial membership in the WPS Office app. Without any approval or prior notice—and even though I was actively using the service—an annual subscription fee of $18 was charged to my credit card on November 21, 2025. The transaction appears under the order number ORDER_SG_...

I started a 3-day membership through the WPS Office app on my Android phone. After the trial period ended, $23 was charged to my card through Google Payments on December 2 without my knowledge or consent. I attempted to dispute the transaction through my bank and closed my card for security reasons...

On November 25, I started a 3-day trial through WPS for $0.05. However, on November 27, an annual subscription fee of $23 was charged to my account without my knowledge or consent. Since this transaction was completed entirely without my permission, I feel wronged and misled. The reference number f...

While using the document-to-PDF conversion app called Wsp Officall, $66 was charged to my card today without my knowledge. Even though I only used the app to convert a document to PDF, this amount was withdrawn from my Ziraat Bank card without any approval or clear disclosure. As soon as I noticed ...

On November 8, 2025, even though I was using the free version of the WPS Office app and canceled the subscription immediately through the Play Store, a total of approximately $64 was charged to my Halkbank account in two separate transactions (about $41 and $23). The transaction was processed throug...

On October 24, 2025, I completed a transaction within the WPS Office app as part of a trial membership. However, even though I did not give any approval to switch to an annual subscription, I noticed that $23 was charged to my credit card on October 25, 2025. The fact that this fee was collected wit...