I have been unable to access my demand deposit account at Odeabank’s Mersin branch through mobile banking for about 30 minutes. When I try to open the app, I receive a message saying, “Warning: We cannot continue your transaction.” I changed my internet connection and called customer service, but I ...
"Thank you for your interest, my card refund has been processed."
I possess a credit card from Odeabank with a limit of ₺3500, which I seldom utilize due to the limited amount. Last year, I considered canceling the c...
I recently opened a new account with Odeabank, but I cannot purchase funds due to the error message, “User identification not found.” This issue has persisted, and despite my efforts, there has been no resolution within 24 hours. It is extremely frustrating to face such a problem with a newly opene...
I am frustrated with Odeabank’s lack of customer service. Due to a SIM card block, I have been unable to access my account, and despite following all their instructions, my issue remains unresolved. I sent the required documents via email, yet they rejected them, saying photocopies are not accepted...
I attempted to deposit money from my Odeabank card to my Odeabank account via Ziraat Bank's ATM in Izmir Atakent branch. It's their own ATM. After keeping me waiting for about half an hour, the machine seized both the ₺28,000 cash and my card. It's been a full two weeks, and I haven't been able to a...
"Sure, the translation of "Teşekkürler..." from Turkish to English is "Thank you...""
It's possible that Odeabank will change the interest rate that they advertise when you first open an account with them. They won't provide any evidenc...
I made a great effort to be an Odea bank customer for 3 days (let them do it, the system kept giving errors) as a result, what happened, I couldn't be a customer, why couldn't I be a customer? As a joke, I did not delay my bill even for a day, I pay directly on the day the bill is issued, I work wit...
"He/She was a very sweet person. He/She did everything possible to help and was indeed helpful. Thank you."
I tried to open a bank account with Odeabank, they straight up rejected my application for no good reason, seriously, they didn't even bother to expla...
Founded Turkey ODEA BANK A.S, l opened an account with the video call l made with customer service on 23.06.2023 by verifying the identity. But until 26.06.2023 and they did not open my account. At the time l requested to öpen an account a maturity rate of 45% was given, but now the maturity rate ha...
As a resident of Gaziantep, which recently experienced a devastating earthquake, I recently had a regular loan installment with Odeabank. Following the earthquake, I called the bank to request an extension of the deadline due to a lack of internet access. I had the money in another bank ready to pay...
