VFS Global

For the past three weeks I have been trying to book a Bulgaria visa appointment through VFS Global in Istanbul, but despite multiple attempts on my own computer and three other people’s computers the system keeps sending us back from the payment stage and then locks our accounts. None of us have bee...

On July 17, 2025, I applied for a Denmark tourist visa through VFS Global in Beyoğlu, Istanbul, and at the time I was informed that the process would take about 15 days. However, despite much more time having passed, my application is still under review and I have received no result. I tried multipl...

On September 3, 2024, I applied for a Poland visa through VFS Global in Istanbul, and despite 15 days passing I have not received any information about my application. During the application, I paid $159, yet I was not provided with any reference number to track the status of my case. I have been ac...

For the past two weeks I have been trying to book an appointment for a Netherlands visa through the VFS Global office in Ankara, but the system constantly shows the message “no available appointments” and does not allow me to create one under any circumstances. During this time, attempting to get in...

I am writing to report a serious issue regarding my visa application dated July 21, 2025. I attempted to book an appointment under the “tourist: première demande” category through your system and completed the process after checking everything multiple times. However, due to the system being overloa...

We applied for a visa through VFS Global on June 18. There is only one week left until our trip, and we still haven’t received any response. Moreover, when we try to check the status of our application through their website, even though we enter the verification code correctly, it keeps saying it’s ...

Good day, I am Semih Sertan Y****, the father of Sofia Y****. My daughter’s application UID is 793382848 and her passport number is U37906812. On June 30, 2025, I sent her documents via UPS Premium delivery to the VFS Global Ankara address. Her document submission appointment was scheduled for July ...

Our visa application at the U.S. Embassy in Ankara on July 6th was approved. We opted for the Premium Delivery service for passport return and paid ₺1,010 per person. On June 19th, we received a tracking email with a reference number from the GTSPremium Delivery address. Since then, despite countles...

For months now, I’ve been trying to book a tourist multi-entry visa appointment for France through VFS Global’s Ankara system—and it’s been nothing but a nightmare. Almost every time I try to log in or check for available slots, I run into endless errors: “Not Found,” error 429, verification codes n...

I’ve been trying to book a visa appointment for the Netherlands through the VFS Global system, but no matter what I do, I keep running into the same frustrating issue: Applicant information. Form label. Label 28 error. The platform simply doesn’t let me proceed with the booking. I’ve tried using di...

As shown in the screenshot I attached, I’ve been completely unable to log into the VFS Global France appointment system. Because of this ongoing issue, my planned trip has been delayed for nearly a month. Despite calling and emailing VFS multiple times, the problem still hasn’t been resolved. It’s ...

While trying to book an appointment through VFS Global, I keep running into the same error shown in the attached screenshot. The page crashes constantly, and I can’t move forward with the process at all. I’ve already struggled just to register on the system—now this. On top of that, I’ve heard that...

I’ve been trying to submit my Denmark visa application through the VFS Global Istanbul center, but I keep getting the same error every time I try to move forward: "applicantinformation.formlabel.label28". This error completely blocks the application process, and I can’t proceed beyond this step. It...

I’ve been trying to book a France visa appointment through VFS Global, but every time I log into the system, I encounter the same persistent error: Commonsections.Messages.Statusmessages.4211 No matter how many times I refresh or re-enter my credentials, the system keeps displaying this message and...

I’ve been trying to book a France visa appointment through VFS Global, but every time I log into the system, I encounter the same persistent error: Commonsections.Messages.Statusmessages.4211 No matter how many times I refresh or re-enter my credentials, the system keeps displaying this message and...

My U.S. visa was approved on May 28, just before VFS Global took over the handling process. During my application, I clearly selected Istanbul as the passport delivery location. However, I later found out that VFS Global is distributing all approved U.S. visas through Ankara, without giving applican...

I canceled my UK visa application through VFS Global on May 12, and was told that my consular fees and Premium Lounge service charges would be refunded within 10 to 15 business days. It has now been far longer than that, and I still haven’t received any of the refunds. Both my spouse and I applied ...

After spending days trying to secure an appointment, I was finally able to book a Netherlands visa slot through VFS Global. Unfortunately, due to circumstances beyond my control, I now need to reschedule that appointment. However, the system won’t allow me to make any changes. Every time I try to r...

Dear Sir/Madam, I, Roland S*** K***, an Associate Professor at Kumasi Technical University, am writing to formally lodge a complaint regarding the unavailability of visa appointment dates at the VFS Global Centre in Accra, Ghana, for a Schengen visa. I am scheduled to travel to Poland from June 30 t...

I am a European Union (EU) citizen, and I recently submitted a short-term (Schengen) visa application on behalf of my wife through VFS Global in Izmir, as we planned to travel together to the Netherlands. Since I, an EU citizen, would be accompanying her, the application was submitted under the stat...

For the past two months, I’ve been trying to book a visa appointment through the VFS Global website, and it has been a nightmare. The system constantly crashes or locks me out—even when I enter the correct email and password. Each time I try to log in, I’m told my account has been locked, often wit...

VFS Global continues to frustrate me with its broken and inconsistent system. After several failed attempts in the past, I decided to give it another try—only to be told “No user found with this email.” This is now the third time I’ve created an account using the same email, and yet every time I ret...

I booked a Denmark visa appointment through VFS Global and now need to cancel it due to personal reasons. However, when I contacted them, I was told that cancellations are not possible and no refunds would be issued—regardless of the circumstances. What’s more frustrating is that there was no alter...