Unsolicited VFS Global OTP - Security Concern

October 9, 2025 9:44 AM333

On October 9, 2025, at 01:46 AM, I received a text message from VFS Global stating, “426695 is the OTP for registration to your VFS Global application. Valid for 5 mins. Please do not share with anyone. B076.” However, I never made any application through VFS Global and have never shared any personal information with their system before. This situation has caused me serious concern about the security of my personal data. The message only contained the verification code and did not include any payment request or link. I live in Bitlis and have not encountered any other suspicious activity. I believe my phone number may have been used without my consent, and I request that the necessary investigation be carried out regarding the security of my personal information and that I be informed of the outcome.

December 22, 2025 4:54 PM (2 months after complaint)

Dear Applicant, First of all, thank you for the feedback you sent to our VFS Global & Gateway Visa Application Center. In order to provide you with faster service, we kindly ask you to forward your request, along with your contact information. Your feedback will be carefully evaluated and we will get back to you as soon as possible with pleasure. Thank you for your interest and understanding; we wish you healthy days. Sincerely, VFS Global & Gateway Customer Relations Management

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