I have been using Umingle as a free user and a short time ago I was suddenly banned while I was chatting normally. I was... only talking about my senior on campus and did not share any explicit or inappropriate content. Right after this, my account showed a “You are banned” screen stating “Explicit mes
Hello Umingle Support, I am writing regarding the recent ban on my Umingle mobile app account that occurred about 8 hour...s ago. My account is registered with the email address patrickra***@gmail.com. The ban screen shows the Ban ID as 35747a45 and the stated reason is “Gender Searching”. I understand
"I was unbanned, many thanks!"
Hello Umingle Support, I am having an ongoing issue with the Umingle mobile app on my Android phone. The app opens but d...oes not load properly and I am unable to use it at all. Recently, when I try to use the app, I see a “You are banned” warning along with an “Instant Unban” option that asks for a 9
I am writing to report an unfair ban on my Umingle website account. On 23 September 2026, my account was suddenly banned... and the screen now shows “Ban ID: 009a5faf” with the reason stated as “Gender Searching” and an option for “Instant Unban” only if I pay RM14.90. I believe this ban is a mistake.
I am writing regarding my Umingle account, which was banned around Friday, 19–20 September while I was using the app in ...the Philippines. During a chat, I accidentally typed “M or F” due to a typo and was immediately banned. I am new to the app and did not know this was against the rules. There was n
I have been using the Umingle Android website regularly and about 10 minutes ago I suddenly received a “You are banned” ...screen. The reason is shown as “Gender Searching” and the system only offers me an “Instant Unban” option for 79.99 EGP in order to continue using the service. I do not agree with
I have been using Umingle’s video and text service from Bandung, Indonesia for several months, and during this time I ha...ve experienced a recurring technical problem. The people I meet on the platform either cannot see me at all or they see a different camera feed instead of mine. This problem appear
On the Uminle website I was deceived by another user and as a result my account was unfairly blocked. This user told me ...to type “f15” and I did not know that this code would be treated as a violation related to being under age, especially since I did not commit any underage-related misconduct. Right
I have been using the umingle.com website and my account was suddenly banned without any valid reason. While using the s...ite in a normal way, a “You are banned” message appeared out of nowhere, stating a ban reason as “Gender Searching” and asking for a payment of 149 Philippine Pesos to lift the ban
I am 26 years old and my Umingle web account was suddenly banned today with the reason shown as “Under 18.” When I try t...o access my account, the screen says I am banned for being under 18 and that I must pay 99 rupees for the ban to be removed. I have never provided false information about my age an
I am an adult user of the Umingle website and I use the video chat feature. I am 23 years old, but my account has been g...iven an M15 ban with the reason “Under 18”, even though this is not true. The ban is still active and I cannot use video chat anymore. On the website screen it shows that I am bann
My Umingle account on the web platform was banned today, 22 September, with the reason stated as “Under 18” and Ban ID 0...e955017. I am legally an adult, over 18, and I have not violated any rules related to age or misrepresentation. On the screen I am only offered an “Instant Unban” option for Rp 39.
I am writing about an issue I experienced with my Umingle account today. While I was chatting with random people, I type...d the word “cowo” and immediately received a message that I was banned. The ban screen shows Ban ID f7c9bd14 with the reason stated as “Gender Searching” and offers an “Instant Unb
My Umingle account was recently banned with a message stating “You are banned” and indicating “spam” as the reason. In t...he same window, I was shown a ban ID and a payment form asking me to pay Rp39,900 to remove the ban. I have not done anything wrong or spammy on the platform, and I believe this ba
My Umingle account linked to the email address dmsgnndr***@gmail.com was suddenly banned with the reason “Under 18”. The... ban screen also shows a Ban ID as bb1a8034 and even asks for a payment for “Instant Unban”, which is very worrying for me. This is a clear mistake by the automated system, because
I am writing about a ban that was just placed on my Umingle text chatroom account. A few minutes ago I made a joke messa...ge saying that I was underage, even though I am not actually under 18. Right after that, my account was banned with the reason shown as “Under 18” and a Ban ID of 45803a17. On the
For several weeks my Umingle account has been banned, and I only recently understood that the reason shown on the screen... is “Gender Searching.” I was not aware of this specific rule at the time and did not intentionally try to violate the platform’s policies. When I log in, I only see a “You are ban
I am writing regarding the Umingle app, which has suddenly banned my account even though I am using the free version and... was never clearly informed about the rules that would lead to a ban. When I try to log in, I see a “You are banned” message with Ban ID 61eae573 and the stated reason “Gender Sear
On 19/09/2026 at around 23:40, while I was using Umingle for a normal video chat, my account was suddenly banned without... any understandable reason. I was not violating any rules to my knowledge, and I was simply using the video chat feature in a normal way. When I tried to log back in, I saw a messa
I have been using the Umingle website and a few minutes ago my account was suddenly banned with Ban ID 18450e60. On the ...screen it says that the reason is “explicit messages” and offers an “Instant Unban” option for €5.99 via Google Pay, PayPal or credit card. I believe this ban and the requirement t
I am writing about my Umingle account being unfairly banned for “explicit messages.” Earlier today, I received a notific...ation on the platform that my account was banned for explicit content, even though I did not send any explicit messages. I am now completely blocked from accessing my account, and
I have been using a regular user account on Umingle and on 19 September 2026 my account was suddenly banned. The ban scr...een shows the reason as “Inappropriate Messages” and offers an “Instant Unban” option for Rp39,900, but I did not send any sexual, harassing, or other inappropriate messages and I
I am submitting this complaint because the Umingle website has allowed access for an underage user, even though the serv...ice should be restricted to adults. For the past few days, it has been possible for a person under 18 to use the site without any effective age verification preventing this. This s
