I have recently discovered that my Umingle account has been banned with the stated reason that I am under 18, even thoug...h I am actually 20 years old. When I try to use the site and look for people to talk with, a pop‑up appears saying that I am banned for being under 18 and it shows a Ban ID with an
I recently created a new account on Umingle and was still learning how everything works when my account was suddenly ban...ned. On 13 October 2026, I was chatting with someone who told me that I had to guess their gender. Because I was confused by the way they were talking, I asked, “Are you a girl or
I was using the live chat feature on Umingle when another user asked for my gender and I replied. Right after this, my a...ccount was suddenly banned with the reason stated as “Gender Searching,” and I was shown a screen saying I am banned with a Ban ID and that I need to pay 149 Philippine pesos to re
For about three days I have not been visible on webcam to other users on Umingle, even though my camera appears as activ...e, and other people also cannot hear me. I access the site from a PC using Google Chrome. I have tried to solve the problem on my side but nothing has changed and the situation rem
I am writing regarding my Umingle account linked to the email address yunitalo***@gmail.com, which was suddenly banned o...n the website a short while ago. The screen shows that I have been blocked for being under 18, but I am actually 21 years old. On the blocking screen there is also a payment reques
I use the Umingle video chat service under the email address clodej***@hotmail.com. When I tried to log in today, I saw ...a screen saying “You are banned” with a ban ID a77938ac and the reason shown as “Inappropriate Content” along with an “Instant Unban: £5.99” option. I have never violated any Uming
I am writing regarding a ban that was recently applied to my Umingle account with Ban ID 597ebe2f. I use Umingle on an A...ndroid device, and this ban occurred about three days ago. A few minutes before the ban, I was talking with another user and we were having a normal, friendly conversation. We were
I am writing regarding my UMINGLE account, which was banned yesterday after I accidentally stated in the chat that I was... 13 years old. In reality, I am over 18, and this was a mistaken message written by me during the conversation. After the ban, I saw that my account was blocked on the grounds that
I am an adult user over 20 years old and use Umingle on an Android device. Every time I want to use my account, it gets ...blocked and a message appears stating that I am under 18 years old, followed by a request for payment in order to unblock the account. I have never made any such payment. I am over
I have been using a free Umingle account and recently went through the age verification process by uploading a photo of ...my driver’s license, as requested on the platform. After doing this, my account was locked and I can no longer access it. On the website, the code “291b5df3” is displayed in relati
Hello Umingle Support, My Umingle web account was banned on 11 October at around 12:49 AM with the reason shown as “Gend...er Searching” (Ban ID: af982d9a). I believe this is a misunderstanding. I was only trying to find a girl I had previously been chatting with whose name started with the letter “M”.
I recently discovered that my Umingle account has been banned, even though the last time I used the app was about a mont...h ago. When I tried to log in today, I was met with a screen stating that my account is banned for “disruptive behavior,” along with a Ban ID and an option for an “Instant Unban” o
On 10/10/2026 (AEST), my Umingle account was banned almost instantly, within less than two minutes, after I was tricked ...by another user into sending the message “Stand Up.” I was not aware that sending this phrase would trigger an automatic ban or be classified as a violation, and I did not receive
Recently I was banned from Umingle after another user in the chat told me to type “truth or dare.” Shortly after I did t...his, my access to the platform was blocked and I appear to have received an IP ban. I do not remember the exact date, but it happened a few days ago. When I try to access the site,
I have been using Umingle with the email address taqi8***@gmail.com on a free account and I was suddenly banned a few mi...nutes ago. The reason shown on the screen is “Under 18” with Ban ID eee1e19f, and it also shows an option to remove the ban for Rs499. I was banned right after another user asked m
On October 9, 2026, my Umingle account was suddenly banned while I was using the platform on my Windows computer. I had ...only been chatting briefly about drinks and viral TikTok content when I was disconnected and a warning window appeared on my screen. The message stated that my account had been ban
Today, my Umingle account was suddenly banned while I was using the website normally. The only explanation on the screen... is “Gender Searching” and it shows a Ban ID with an “Instant Unban” option for 149 Philippine Pesos. I did not violate any rules to my knowledge and I was not given any clear expl
I recently downloaded and tried to use the Umingle application for the first time and my account was immediately banned ...with the reason stated as “Under 18”. On the screen it also shows a ban ID with an “Instant Unban” option that asks me to pay 39.900 Rp by credit card to remove the ban, which I fi
I am writing regarding a ban I received on Umingle web with the ban ID 94da49b8. I was banned yesterday for “Gender Sear...ching.” I honestly did not know that asking about someone’s gender was against your community guidelines. This is my first time using your website, and I made this mistake out of i
I am writing regarding a problem with my Umingle account, which I access via Google. On 7 October my Umingle account was... suddenly banned, and when I tried to log in, I saw a message on the Umingle website stating that my account is blocked and that I have to pay 39,900 Rp by credit card to remove th
I have been banned from the Umingle website for no valid reason, and I am being asked to make a payment to remove the ba...n. Around 2–3 months ago my account was suddenly banned while I was using the site normally together with a friend, without violating any rules or behaving inappropriately. When I
I have been using the Umingle website for about one month and around one week ago my account was suddenly banned. On the... screen it says that I am banned for “Disruptive Behavior”, but I have not engaged in any behavior that I believe would justify such a sanction. The only option I am shown is an “I
I have been using Umingle’s dating service and on today’s date my account was suddenly banned. When I was chatting, I on...ly mentioned that my favourite number is 17, but the system seems to have misunderstood this and treated it as if it was my age. I am 25 years old and an adult, and I did not inten
I am writing regarding a ban that was just applied to my Umingle account with Ban ID e6292994. A few minutes ago I was t...alking with another user and we were having a normal, friendly conversation. We were talking about colors, and she mentioned a color that sounded like “nude purple”. Because I did
