We bought a vacation package from Turkish Airlines for a trip from Izmir to Sharm at the end of December. The package includes both the flights and the hotel. About 50 days before the flight, they canceled it twice and didn't give any other options. I had to reach out to them myself to ask about other flight options (even sent an email) to make sure we could still go on our vacation. Pegasus Airlines has the same program and they haven't canceled it even once. What's going on with THY and THY holidays?
I purchased round-trip tickets from Istanbul Airport to Sharm El Sheikh via THY for the period of July 2-10. We arranged our holiday plans, obtained leave, and paid for hotel expenses. Two weeks before our vacation, our outbound flight was canceled. They offered options for ticket change or cancella...
I booked a flight with Turkish Airlines (THY) from Izmir to Kayseri with a layover in Istanbul. Due to a delayed departure from Izmir, I missed my connecting flight from Istanbul to Kayseri. As a result, I couldn't reach Kayseri and had to return to Izmir, ruining all my plans. When I requested a re...
I booked a holiday package through Turkish Airlines Holidays, and my flight tickets keep getting canceled without any explanation. The alternative flights they offer are on different dates than the canceled ones. Due to these cancellations, my 6-day holiday plan has been reduced to 4 days. They prov...
I decided to visit my hometown on the eve of the holiday and booked my Izmir - Ankara connecting flight to Agri. There were 30 minutes between the two flights, and I thought I could make it by running. Three weeks passed, and days before the flight, I received a message. My second flight was moved 4...
THY canceled my July 5th Venice-Istanbul flight without notifying me. I found out by chance while checking my email abroad. I can't make flight changes through the app; it gives an error. I contacted THY via WhatsApp, but they suggested a night flight and told me to change it myself through the app....
Comments