On November 21, 2025, while traveling on Singapore Airlines flight SQ392 from Singapore to Istanbul and seated in seat 53A, I noticed that my brand-new iPhone 17 Pro Max Silver 512 GB and my brand-new iPad Wi-Fi 128 GB Silver were missing from my backpack, which I had placed in the overhead bin. I r...
On August 20, 2025, my spouse and I traveled from Istanbul to Denpasar with Singapore Airlines through Esyelken Tur. The flight SQ391G departing from Istanbul Airport experienced an approximately two-hour technical delay. Because of this delay, we missed our connecting flight in Singapore (SQ934G) a...
For my trip to Bali scheduled between October 12, 2025 and October 23, 2025, I purchased an airline ticket operated by Singapore Airlines through Gotogate. My order number is 1085-024-282, and I completed the payment by credit card on August 4, 2025. However, my ticket was canceled on August 5, 2025...
The details of the Travel Insurance policy issued in my name by HDI Insurance prior to my trip are as follows: Policy Number: 310371784***, Certificate Number: 1860***, Policy Start Date: April 21, 2025, Policy End Date: April 29, 2025. My flight SW-391, scheduled to depart from Istanbul to Singapor...
We booked a Bali tour through Jolly Tur and flew with Singapore Airlines. It was the worst airline experience of my life. On our return journey with a group of about 30 people, our Bali-Singapore flight (SQ-947) on August 23, 2024, was delayed by 2 hours, and despite being scheduled for 23:35, it di...
We purchased tickets for three people through the Singapore Airlines mobile app for the following flights: December 22, 2023, Istanbul–Singapore, flight SQ391 departing at 1:25 PM, and January 2, 2024, Singapore–Istanbul, flight SQ6267 operated by Turkish Airlines with a Boeing 777, departing at 11:...
I arrived in Istanbul from Phuket on July 29, 2023, with a layover in Singapore. My suitcase arrived at the airport damaged, much to my dismay. I went straight to the Singapore Airlines office at the airport to lodge a complaint. They handed us a document and told us where to go. A response arrived ...
On July 29, 2023, we embarked on a Singapore Airlines flight from Phuket to Istanbul with a layover in Singapore. Upon arrival, our luggage was received in a damaged state. We promptly went to the Singapore Airlines office at Havaş airport to file an official complaint. Despite receiving documentati...